Raul Rodriguez my service manager at Ken Grody Ford
Buena Park,Your work is frequently cited as a model of excellence for team Ken Grody Ford. You demonstrate a high-level of proficiency and knowledge
Buena Park,Your work is frequently cited as a model of excellence for team Ken Grody Ford. You demonstrate a high-level of proficiency and knowledge in your work, resulting in superior quality customer service. You’re always so busy and still find the time to accommodate and take care of my family service needs.
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by Americana
Service Price Transparency
Aug 06, 2025 -
Ken Grody Ford #1 Orange County Ford Dealer responded
Thank you for your incredible feedback! We are so proud to have Raul Rodriguez on our team, and it’s wonderful to hear that his dedication and expertise have made such a positive impact on your experience. Providing superior customer service is our top priority, and Raul exemplifies that commitment. We appreciate your kind words and are grateful for your continued trust in us for your family’s service needs. We look forward to serving you again in the future!
Magnificent Service at Ken Grody Ford Thank You Raul and
the Ken Grody Service Center for accommodating my family and taking care of our vehicle. Diana the client relations director was so friendly and sup
the Ken Grody Service Center for accommodating my family and taking care of our vehicle. Diana the client relations director was so friendly and super nice ,thank you Diana for the cappuccino.and your warm hospitality,
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by Consumer Approval
Service Price Transparency
Aug 06, 2025 -
Ken Grody Ford #1 Orange County Ford Dealer responded
We’re thrilled to hear that you had a magnificent experience at Ken Grody Ford. Raul and our service team are dedicated to providing exceptional care, and it’s great to know they accommodated your family’s needs. We’re also glad to hear that Diana made your visit even more enjoyable with her warm hospitality and delicious cappuccino! Your kind words mean a lot to us, and we appreciate your support.
Excellent service I really appreciate how nice and
polite is Raul , thank you so much for your help Raul
polite is Raul , thank you so much for your help Raul
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by ireneml05
Service Price Transparency
Aug 07, 2025 -
Ken Grody Ford #1 Orange County Ford Dealer responded
Thank you for your kind words! We’re delighted to hear that you received excellent service from Raul. His politeness and dedication to helping our customers are truly commendable, and we’re glad he could assist you. We look forward to seeing you at your next visit.
Service Advisor Raul Rodrigues is the #1 best.
If he went somewhere else, I’d follow.
If he went somewhere else, I’d follow.
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by atagypsy
Service Price Transparency
Jul 25, 2025 -
Ken Grody Ford #1 Orange County Ford Dealer responded
Wow, thank you for such an amazing shout-out! We’re so glad to hear that Raul Rodriguez has been a standout service advisor for you. It’s fantastic to know that his dedication and expertise have made such a positive impression. Your loyalty means a lot to us, and we’re here to ensure you continue to have great experiences at Ken Grody Ford.
Jul 09, 2025 -
atagypsy responded
I purchased my Escape back in 2021. I stayed with Ken Grody because of their customer service.
I been dealing with Raul Rodriquez for years he has given
me and my wife excellent service I would not trade him for anyone else,
me and my wife excellent service I would not trade him for anyone else,
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by gemini5311
Service Price Transparency
Jul 25, 2025 -
Ken Grody Ford #1 Orange County Ford Dealer responded
Thank you for your wonderful feedback! We are thrilled to hear that Raul Rodriguez has consistently provided you and your wife with excellent service over the years. Building lasting relationships with our customers is incredibly important to us, and we’re glad to know that Raul has made such a positive impact on your experience. We appreciate your loyalty and look forward to continuing to serve you in the future.
I am very happy to purchase this truck
Every body
service and sale so nice to get it go through very smooth
Thanks you all
service and sale so nice to get it go through very smooth
Thanks you all
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by Hoangvan
Jul 25, 2025 -
Ken Grody Ford #1 Orange County Ford Dealer responded
We are thrilled to hear that you had a smooth and enjoyable experience purchasing your truck with us. Our team takes pride in providing excellent service, and it’s great to know that we met your expectations. We appreciate your support and look forward to seeing you again soon.
We leave our Maverick for maintenance and Raul was very
help full with the appointment, and they offer us deliver our car to our house after finish, that's great!!!, Thanks' to Steve and Alex for deliver
help full with the appointment, and they offer us deliver our car to our house after finish, that's great!!!, Thanks' to Steve and Alex for deliver our car. Very good service and on time
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by Arturo
Service Price Transparency
Other Employees Tagged:
Steve and Alex
Apr 29, 2025 -
Ken Grody Ford #1 Orange County Ford Dealer responded
Arturo, we are delighted to hear that Raul was helpful in scheduling your maintenance appointment and that our delivery service made your experience even better. It’s great to know that Steve and Alex provided timely delivery of your Maverick. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing Ken Grody Ford!
Great experience!
Always professional. New customer service option of having my car delivered to me after the service was awesome!
Always professional. New customer service option of having my car delivered to me after the service was awesome!
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by Rci333
Service Price Transparency
I have dealt with Ken Grody Ford for many years.
I have always been impressed and satisfied with their service in all of their departments. Life is easier knowing that I can count on Ken Grody For
I have always been impressed and satisfied with their service in all of their departments. Life is easier knowing that I can count on Ken Grody Ford.
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by jbo
Dec 13, 2024 -
Ken Grody Ford #1 Orange County Ford Dealer responded
Your trust in us here at Ken Grody Ford is one of the highest compliments you could give us! We appreciate your continued support and look forward to providing you with exceptional service for years to come.
I’m very please w/ the service I got from Kent Grody Ford
, I been servicing my Expedition ever since I purchase it Brand New in 2004 has never been any other dealer service my car ever ,Thank u very much fo
, I been servicing my Expedition ever since I purchase it Brand New in 2004 has never been any other dealer service my car ever ,Thank u very much for great dealer 🙏🏻
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by diannaswilson
Service Price Transparency
Dec 13, 2024 -
Ken Grody Ford #1 Orange County Ford Dealer responded
Thank you so much for this wonderful 5-star review! Your continued support and trust in our dealership means so much to us. We look forward to continuing to care for your Expedition for years to come.
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