Randy Lammle

I have used Burnsville Mazda for servicing my Mazdas for nearly twenty years. I could have saved some money by going to other shops but they make their money by selling unnecessary service and parts. If you nearly twenty years. I could have saved some money by going to other shops but they make their money by selling unnecessary service and parts. If you need a part replaced it won't be from Mazda. I trust Burnsville Mazda to perform all maintenance recommend by Mazda. They also let me know what might be needed the next time I come in. I highly recommend Burnsville Mazda. More

by JWUOLLET Verified Customer Verified Customer

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This is my third vehicle in a row I’ve purchased or leased from Walser Burnsville Mazda and they continue to surpass my expectations. Great job, guys! Thank you. leased from Walser Burnsville Mazda and they continue to surpass my expectations. Great job, guys! Thank you. More

by roberto.o Verified Customer Verified Customer

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Time it tom for oil change was great and keeping you informed about what is going I like informed about what is going I like More

by christhegirl85 Verified Customer Verified Customer

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I am always very happy with the service on my Mazda CX-3. Thank you! Thank you! More

by mikes4ever Verified Customer Verified Customer

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I’ve used the dealership twice since I purchased my car. Both times everything went smoothly and surprising fast. I was very happy with both experiences. Both times everything went smoothly and surprising fast. I was very happy with both experiences. More

by haggar Verified Customer Verified Customer

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I bought a car on the 12th of June 2025. Not even 8 days after getting my car (2011 car with 100k miles, no accidents or damage reported, 2 owners, and supposedly in good condition), the amp Not even 8 days after getting my car (2011 car with 100k miles, no accidents or damage reported, 2 owners, and supposedly in good condition), the amp is fried and my transmission has failed. Aside from the absolute hassle it was to get my car serviced and the fact they tried to charge me for work that was covered by the warranty, this was supposed to be a 1 - maybe 2 day thing as they said they would just be taking a look. They had my car for a full month and a week. When we dropped off my car, I mentioned that I had read the engine light code 2 different times and they both said speed sensor. Instead they tried to tell me it was an oil pressure switch for a month, then to say they fixed it only for it to be in the same condition as when I dropped it off after a MONTH of them having my car. So they finally come to the conclusion that it was in fact the speed sensor. It's almost as if it would have saved us all a month if they had listened to what we said when we dropped it off. They also tried to quote me 2k for an amp replacement which is a quarter of the amount my car is valued at. The communication was horrendous and it took a million tries and unanswered voicemails just to speak to someone in the service department. The absolute lack of care or attention to detail was appalling. They didn't even bother giving us a rental until we were 4 weeks in and their first half-hearted attempt at fixing it failed. Since I have bought my car it had spent more time in the shop than at my own apartment. It was very disheartening how we were treated by the service staff and how this situation was dealt with. 0/5 stars if I could. More

by Kylee M. Verified Customer Verified Customer

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I dislike doing reviews and when I choose to not do them I am constantly reminded to complete one! I am constantly reminded to complete one! More

by kingd06 Verified Customer Verified Customer

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Took my car in to get new brakes. They were very professional and got the job done quickly They were very professional and got the job done quickly More

by miadore1 Verified Customer Verified Customer

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I was told it would take an hour and that’s exactly what it took. The guy that helped me answered any questions. It was quick and easy. I loved the video I was sent. Car wash is always nice. Couldn’t have b it took. The guy that helped me answered any questions. It was quick and easy. I loved the video I was sent. Car wash is always nice. Couldn’t have been more pleased. Thank you. More

by jjmac74 Verified Customer Verified Customer

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Neal Bannister is an excellent sales man he upsold me on everything he recommended and answered my questions completely everything he recommended and answered my questions completely More

by schwartz57 Verified Customer Verified Customer

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