Ramiro Castillo
Ramiro Castillo at Seguin Chevrolet

Ramiro Castillo

Senior Sales Consultant

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.9
125 Reviews
4.9

125 Reviews

Write a Review

125 Reviews of Ramiro Castillo

August 31, 2025

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Employee Rating

Excelente atención, todos fueron muy amables y nos vendieron un precioso auto explicándonos todo perfectamente More

by marymandujano1221
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Lopez

Sep 22, 2025

Seguin Chevrolet responded

Gracias, Mary! Me alegra saber que nuestro equipo fue amable y que les explicaron todo perfectamente al comprar su precioso auto. Agradecemos mucho su confianza y esperamos poder atenderles nuevamente. - Jeremy Sims, General Manager

August 25, 2025

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I was very disappointed in the instructions that went with my car. It was all new to me. Push buttons for everything. I still do not know how all of them work. I went back twice for help and I still did More

by crafterholley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dre Lavin

Aug 25, 2025

Seguin Chevrolet responded

Dear crafterholley, Thank you for sharing your experience with us and for leaving a 4-star review. I sincerely apologize for the frustration you faced with the instructions and technology in your new vehicle. We understand that push-button and advanced features can feel overwhelming, especially when it’s something new, and I regret that our team did not provide the thorough follow-up you deserved. Your feedback is very important, and I will be addressing this with my staff to ensure we improve how we guide customers through their new vehicles. We want every customer to feel confident and comfortable when driving away from our dealership. Please know that we are always available if you’d like us to schedule additional time to walk you through your vehicle’s features more thoroughly. Thank you again for your honest feedback and for giving us the opportunity to serve you. Sincerely, Jeremy Sims, General Manager

August 24, 2025

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josé and brian were extremely helpful they really walked us through the whole process of buying our 2025 tahoe, it was a great experience. More

by vrg404
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 25, 2025

Seguin Chevrolet responded

Dear vrg404, Thank you for your 5-star review! I’m delighted to hear that José and Brian were so helpful throughout the entire process of purchasing your 2025 Tahoe. We truly value your trust in Seguin Chevrolet and look forward to serving you again in the future. Enjoy your new Tahoe! Sincerely, Jeremy Sims, General Manager

August 22, 2025

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I had an appointment, was met out front by my salesman and the process went fast. More

by hartley.chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dre Lavin

Aug 25, 2025

Seguin Chevrolet responded

Dear hartley.chris, I’m glad to hear your appointment went smoothly and that your salesman was able to assist you promptly. I’m happy we could make the process an easy one for you. We truly appreciate your business and look forward to helping you again in the future. Sincerely, Jeremy Sims, General Manager

August 08, 2025

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The personal at Seguin Chevrolet have been courteous and helpful.; both the sales and service departments have met my expectations thus far. More

by freasier47
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 11, 2025

Seguin Chevrolet responded

Dear freasier47, Thank you for sharing your experience. I’m glad to hear our sales and service teams have been courteous, helpful, and met your expectations. We appreciate your feedback and the opportunity to serve you. Sincerely, Jeremy Sims, General Manager

July 24, 2025

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Ace is amazing I would for sure send people to him. Ace gets aces ! Amazing More

by jenniferramirez838
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

July 03, 2025

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The whole staff worked hard to find the right truck in my price range. I'm very hard to please and didn't have any problems. More

by jodell7272
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Purchase Time
Finance Experience
Recommend Dealer
Yes

July 02, 2025

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We've had nothing but the best experience when it comes to purchasing a new vehicle to getting or maintenance on our vehicles. They show great professionalism and always have answers to our questions. More

by Monica
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 28, 2025

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Employee Rating

The whole process was quite efficient. In and out, within a few hours. Remember the old days when it would take all day? Not anymore More

by mattheweswift
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 02, 2025

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Striving for excellence to provide the customer with family oriented services, and high quality expectations More

by BIZZLEBORN830
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 02, 2025

Seguin Chevrolet responded

Dear BIZZLEBORN830, Thank you for the kind words! We're proud to deliver a family-oriented experience while holding ourselves to the highest standards. Your feedback means a lot to us, and we’re grateful to have earned your trust. Sincerely, Jeremy Sims, General Manager

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