Rami Alamawi | Page 239

Excellent Customer Service I purchased a 2014 Spark right when the recall happened. I received mutliple phone calls keeping me up to date on the status of my purchase and was e I purchased a 2014 Spark right when the recall happened. I received mutliple phone calls keeping me up to date on the status of my purchase and was even offered a FREE rental car! Everyone can be good when things go well - it really shows how important customer service is when something isn't perfect. Good job Rami Almawai and team! More

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Awesome Experience! I went to this dealer with my mom to pick up her new car. I started asking questions about new cars and Rami was the perfect person to answer those qu I went to this dealer with my mom to pick up her new car. I started asking questions about new cars and Rami was the perfect person to answer those questions! I am now the proud owner of a 2014 chevy cruze and i couldn't be happier. I got a great deal and Rami went out of his way to make sure that i was satisfied! More

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very pleased Could not have asked for a nicer salesman. We are very pleased. The dealership was also very nice and the rest of your staff Well done Could not have asked for a nicer salesman. We are very pleased. The dealership was also very nice and the rest of your staff Well done More

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Excellent Again Bought a new Camaro here previously, and just bought a new Silverado. Philips definitely has their act together - from the first phone call and email, Bought a new Camaro here previously, and just bought a new Silverado. Philips definitely has their act together - from the first phone call and email, to the moment you walk in the door, to the time you leave with your new vehicle . Far superior to several other dealerships I've experienced. No games, respectful, and very good follow through. Everyone is friendly and professional, and the deal was quite fair. Thank you Rami and Sam. More

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Great over experience. Overall my experience was good and Phillips. The were fair with my trade in and also came down a bit on the extended warranty. Rami was great to work Overall my experience was good and Phillips. The were fair with my trade in and also came down a bit on the extended warranty. Rami was great to work with and the entire buying process was nice. I have already recommended Phillips Chevrolet to a friend. More

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Great buying experience, customer for life. Where to begin...very friendly, clean dealership. I dealt with salesman Rami Alamawi who was great. No pressure, no BS. Made the new car buying exp Where to begin...very friendly, clean dealership. I dealt with salesman Rami Alamawi who was great. No pressure, no BS. Made the new car buying experience painless. Highly recommend both Phillips Chevrolet and Rami. Eric in finance was also a pleasure to deal with and talk to. Never felt pressured or rushed. Looking forward to doing business in the future with them. More

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Best dealer My grandparents always buy from Phillips in frankfort. I always hear good things so I gave them a try. Rami was great and I gave him a run for his mon My grandparents always buy from Phillips in frankfort. I always hear good things so I gave them a try. Rami was great and I gave him a run for his money. He was always friendly and never frustrated and gave me the best deal. I love my new cruze. And Eric in financing was great, didn't mind having to explain something again. They made the best experience for buying my first new car. I'll recommend to anyone and down the road I'll buy from there again. More

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Chevy Traverse 2014 I was referred to Rami from a family friend and I am glad they referred him. Rami is very good at explaining options and was great to work with in th I was referred to Rami from a family friend and I am glad they referred him. Rami is very good at explaining options and was great to work with in the car buying process. He answers his emails and phone calls promptly which is great too. He is a top notch professional who tries his best to help his customers. I highly recommend him to anyone looking at purchasing a new Chevy vehicle. Regards, Larry More

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Wonderful Experience I came to Phillips Chevrolet because my parents bought a car here a few years ago and I was looking to purchase my first new car. Rami was great from I came to Phillips Chevrolet because my parents bought a car here a few years ago and I was looking to purchase my first new car. Rami was great from the get go! I already had a car in mind so Rami explained the pros and cons of buying new over used and did it in a way that I could understand. He also made sure that I was a co-buyer on the car so it could build my credit! Rami was very personable and familiar while staying professional! His service was top notch. He showed me how to use the features in my car and made sure I was familiar with the service area! I would recommend Rami and Phillips Chevrolet to anybody looking to buy a car! Rami and his team made my first car buying experience very easy and enjoyable!! A+ service! I love my Chevy Cruze!! More

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Above and Beyond!!! I previously owned a 2011 Chevy Equinox which I purchased new from Phillips in 2011. Hani Sahoury was the salesman that helped me and I was very impre I previously owned a 2011 Chevy Equinox which I purchased new from Phillips in 2011. Hani Sahoury was the salesman that helped me and I was very impressed with how easy the car buying experience was at Phillips. The Equinox was the second purchase from Phillips that I was involved with. The first was when my sister-in-law was involved in an accident and needed to replace her totaled car. We went to Phillips and told them how much we could spend and they only brought out cars in that price range. They never pressured us to buy anything more than what she could afford. Since they helped out my sister-in-law I decided to try them when I purchased my new 2011 Equinox. Again the entire purchase experience was great. My family outgrew the Equinox with baby #3 so we were looking for an Acadia. When I saw a used 2011 Acadia Denali on Phillips' lot I called right away because I trusted this dealership. Hani is out on sick leave but I was immediately contacted by Rami Alamawi who let me take the Acadia home for a day to try it out. The car was great but it had some cosmetic issues that my wife and I were not willing to accept. Rami told me that they would take care of whatever we wanted done. This included a large scrape in the hood, new windshield, new drivers side mirror, miscellaneous scratches throughout the vehicle, interior detailed etc. It sounded like a lot of work to sell a used car so my wife was very skeptical. Rami said they would fix it and we could come take a look at it. We had nothing to loose. About a week later I went to look at the vehicle and it looked like a new car. Everything we discussed was done. The think that shocked me was that the price was the lowest when compared to similar vehicles at other dealerships. Grant it this vehicle need some work but if I wouldn't have purchased it I'm sure they would have put it back on the lot for an additional $4000. Rami and Hani are the only salesmen I have dealt with but I would expect the same from anyone else there. These guys do what the say. They don't play games. Just remember car dealerships don't make money by giving cars away so do your research, but go to Phillips and ask for Rami. If you don't like something tell him and he will try his best to take care of it. Don't feel like they are trying to "Get You". They want to sell cars (and make some money) but out of the 3 cars that I purchased from there I never once felt like I was being taken. This includes everyone involved, sales, service, parts, aftermarket and finance. I have dealt with one other dealership when I purchased a new 2007 Chevy Trailblazer, lets just say I felt I was taken "Advantage" of. It was the worst experience ever. The prices you see on Phillips website are the best. They might seem higher than other dealerships but wait until you go to those other dealerships and try to get that price. Simply said "Phillips is the Best!" Thanks Rami. More

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