Rafael Valdez
Rafael Valdez at Jenkins Hyundai of Leesburg

Rafael Valdez | Page 5

Service Advisor

Jenkins Hyundai of Leesburg

9145 US Highway 441
Leesburg, FL 34788

Contact Me
not yet
rated
129 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

129 Reviews

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129 Reviews of Rafael Valdez

March 09, 2023

Dealership Rating
Employee Rating

I had a very pleasant and efficient service visit. But truly exceptional? I’m not sure how you can make an oil change truly exceptional. I’ll rate my visit as 5-star because it completely met my ex More

by Len&Cindy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Jenkins Hyundai of Leesburg responded

Thank you so much for your five-star review.

March 04, 2023

Dealership Rating
Employee Rating

Rafael Valdez provide the best possible service. He explained the process, and service options and made the Jenkins service experience good. Please extend my thanks to Rafael. More

by rtandersatJenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Jenkins Hyundai of Leesburg responded

We are delighted to know that Rafael took excellent care of you.

March 04, 2023

Dealership Rating
Employee Rating

Straightforward negotiations. No undue pressure. Options presented and explained well. Finance department was quick and efficient. No surprises. More

by Barry1718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Earnest Peterkin

Mar 07, 2023

Jenkins Hyundai of Leesburg responded

We are delighted to know that you had an excellent car buying experience.

March 03, 2023

Dealership Rating
Employee Rating

Received prontly by Mr. Rafael Valdez, took care right away of my vehicle and later explained to me what was the vehicle's trouble and it was corrected. thanks More

by japrete8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2023

Jenkins Hyundai of Leesburg responded

Thank you for your five-star review.

March 02, 2023

Dealership Rating
Employee Rating

Friendly personnel, great service, easy in and out, overall good experience. Would recommend to highly to others. More

by raccoonfl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2023

Jenkins Hyundai of Leesburg responded

Thank you for your positive review and recommendation.

February 26, 2023

Dealership Rating
Employee Rating

Service visits are usually punctual, efficient and complete. It would be better if the settings that were in the car (electronic and mechanical) were the same when I get the car back. Readjusting ev More

by Barry1718
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2023

Jenkins Hyundai of Leesburg responded

Thank you so much for taking the time to give us your feedback from your recent visit to service. I apologize for any inconvenience this might have caused you. We will be sure to address them with our service technician for the future.

February 23, 2023

Dealership Rating
Employee Rating

Ty was exceptional! Pleasant, helpful and knowledgeable! Thank you Ty, you’re the BEST! You are lucky to have him! More

by lauraamy12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Barto, Ty Gould, Jimmy Green

Feb 23, 2023

Jenkins Hyundai of Leesburg responded

We are delighted to know that Ty took excellent care of you.

February 23, 2023

Dealership Rating
Employee Rating

Good service. Rafael gave me an excellent customer service. Very helpful. Thanks you so much. More

by rubycueva
Recommend Dealer
Yes
Feb 23, 2023

Jenkins Hyundai of Leesburg responded

Thank you so much for your positive feedback.

February 17, 2023

Dealership Rating
Employee Rating

This is my 2nd car I bought at Jenkins and I always get it serviced there. They are top notch in my book. More

by Mdefranco53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Carranza, Sergio Alvarez , Melanie Finn

Feb 20, 2023

Jenkins Hyundai of Leesburg responded

Thank you so much for your continued business. We appreciate your five-star review.

February 10, 2023

Dealership Rating
Employee Rating

There were no problems with the wait time or service work. Ty explained the parts needed & pricing. More

by sheepers545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ty Gould

Feb 10, 2023

Jenkins Hyundai of Leesburg responded

Thank you so much for your valuable feedback.

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