Rafael Sanchez
Rafael Sanchez at Schaumburg Toyota

Rafael Sanchez

Service Advisor

Schaumburg Toyota

875 W Golf Rd
Schaumburg, IL 60194

5.0
64 Reviews
5.0

64 Reviews

Write a Review

64 Reviews of Rafael Sanchez

August 26, 2025

Dealership Rating
Employee Rating

Schaumburg Toyota was exceptional throughout the process for buying my hybrid vehicle! I highly recommend this dealership and was a great experience with their professional employees! More

by KF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel Dionisio , Mike in finance was outstanding!

Aug 27, 2025

Schaumburg Toyota responded

It was our pleasure assisting you with your recent purchase. Thank you once again, and we look forward to continuing to support you with all your Toyota needs. We hope you're thoroughly enjoying your new vehicle and wish you many happy miles ahead. If there's anything we can assist you with, please don't hesitate to reach out.

June 03, 2025

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I have been a schaumburg toyota customer for over 45 years. I have always received nothing but the best service and care. Always impressed with the professionalism of this dealership from sales to ser More

by swulbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2025

Schaumburg Toyota responded

It is always our pleasure assisting you with your Toyota needs and we look forward to working with you for many years ahead. Thank you again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

March 27, 2025

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Awesome good service, friendly environment. The cookies, water and goodies are a nice addition to the place. More

by Peter
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2025

Schaumburg Toyota responded

Glad you enjoyed your visit! Thanks for sharing your experience and for the 5 stars!

February 06, 2025

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Courteous staff performed the 10,000 mile service quickly and accurately. I highly recommend Schaumburg Toyota's Service team. More

by tmdmnapoli
Service Price Transparency
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Recommend Dealer
Yes
Feb 07, 2025

Schaumburg Toyota responded

Glad we could help! Thanks for sharing, Your support is appreciated.

January 13, 2024

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Rafael is the best. Always makes it a quick and easy visit and always keeps me up to date on what's going on. Thanks Rafael More

by manuel.leyva
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Schaumburg Toyota responded

Glad we can help with your auto needs, Manuel! Thanks for sharing. Your support is appreciated.

October 28, 2023

Dealership Rating
Employee Rating

I have been both purchasing as well as servicing my cars at this dealership for at least 20 years! I work with my salesman, my service writer, as well as my mechanic closely! They are a great dealer to do b More

by rkonopka44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Schaumburg Toyota responded

It is our pleasure having you as our customer! Thanks for sharing your thoughts. Your support is appreciated.

October 18, 2023

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Employee Rating

wonderful professionals get the job done quickly without unnecessary expense. I recommend having your Toyota serviced at this dealer More

by Veselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Schaumburg Toyota responded

It is always our pleasure assisting you with your auto needs. Thanks for sharing. Your support is appreciated!

May 28, 2023

Dealership Rating
Employee Rating

Excellent service, very friendly and professional people, great waiting area. The car was ready even before it was promised. More

by SK1100SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Schaumburg Toyota responded

Happy to work with you on your auto needs. Thanks for sharing!

May 20, 2023

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Employee Rating

The dealership waiting area is spotless and wonderfully comfortable. My favorite service advisors are Rafael Sanchez and Steve Krueger. They're very customer-focused and personable. I always trust their ad More

by MsTaken
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Krueger

May 22, 2023

Schaumburg Toyota responded

We are thrilled to hav eyou as our customer! Thanks for sharing!

May 11, 2023

Dealership Rating
Employee Rating

Since I bought my vehicle, they have provided awesome and dedicated service. The staff is always courteous and helpful - a friendlier bunch could not be asked for. More

by Akpos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Schaumburg Toyota responded

We are thrilled to have wonderful customers like you! Thanks for sharing.

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