Rafael Rivera

Jaime and Rafael helped me in attaining the highest trade for my car and the best price for a new car they made me feel comfortable they were very polite and understanding about my situation for my car and the best price for a new car they made me feel comfortable they were very polite and understanding about my situation More

by ray1gonz4521 Verified Customer Verified Customer

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Going on 20 plus years with this dealership. Great people who earned our trust. It's our Nissan family! Great people who earned our trust. It's our Nissan family! More

by jason@jonesconsultingteam.com Verified Customer Verified Customer

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Jamie provides great customer service. He explained everything and showed and helped with all our needs He explained everything and showed and helped with all our needs More

by haa6777 Verified Customer Verified Customer

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Countryside Nissan is like Disney except they have cars that want to go home with you that want to go home with you More

by saul_saucedo808 Verified Customer Verified Customer

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Great,Great, Great, Great Great, Great,Great,Great, Great, Great, Great, Great,Great, Great, Great. Great, Great, Great, Great,Great, Great, Great. More

by Sistereajn Verified Customer Verified Customer

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Will recommend two others in very friendly and they will get you in what you want get you in what you want More

by TOMMYSINAGRA Verified Customer Verified Customer

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When I went it to see the suv it was a smooth process. Everyone was very nice and they wasn’t giving me a hard time or wasting my time. I was in and out within an hour. Everyone was very nice and they wasn’t giving me a hard time or wasting my time. I was in and out within an hour. More

by sharkira20 Verified Customer Verified Customer

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Manager Raphael was was very helpful took care of my needs and my problems on my car needs and my problems on my car More

by michaelveg Verified Customer Verified Customer

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The manager and sales person were great meeting my needs and what I wanted with the vehicle package. and what I wanted with the vehicle package. More

by sixtosenior Verified Customer Verified Customer

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I have been a loyal customer to this dealership, purchasing six vehicles since 2018. I am thoroughly disgusted today, however, and will never return to Countryside. Received a text yesterday from purchasing six vehicles since 2018. I am thoroughly disgusted today, however, and will never return to Countryside. Received a text yesterday from Rafael, who was very helpful with our last vehicle transaction. He was touting a new lease special which was interesting to me. I responded to him explaining that our lease was not close to expiration, telling him the mileage, and explaining that I was only interested in working with him. He assured me that we could make something work. I explained that I was on vacation this week and could make myself available as convenient to him. We set up an appointment for 2:00 p.m. today. In the interim, I received multiple texts from other sales people at Countryside. As recently as 12:47 p.m. today, I texted Rafael to make sure he would be available because I did not want to work with anyone else. He assured me at that time (one hour prior to our scheduled appointment) that he would definitely be there. When I arrived, I was told he was on vacation. Tim (seemingly a nice guy who tried to help) texted Rafael and told me that he said, "I can call her tomorrow." At that point, I was ready to leave, but Tim assured me he could run numbers as well as Rafael. Within ten minutes, it became clear that a deal would not be reached. I am not angry that we didn't reach a deal, but I am furious at the treatment I received. This was a classic example of "get her into the dealership at any cost -- doesn't matter if we lie." Is pretty amazing to me because, prior to this incident, I was 100% loyal to Countryside and would not have considered another dealership. I would absolutely encourage consumers to look elsewhere. I deserved better than I got. If they treat loyal, repeat customers in this fashion, what are they doing to new ones? They suck. Would give zero stars if I could. More

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