Rafael Fernandez
Rafael Fernandez at Lorenzo Buick GMC

Rafael Fernandez

Sales Associate

Lorenzo Buick GMC

8447 NW 12th St
Miami, FL 33126

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Rafael Fernandez

August 06, 2025

Dealership Rating
Employee Rating

The parts and service are terrible. They don't change the oil. All they do is fill it up. I have 3 GMC trucks and they always do the same thing to me. More

by camacho.luisj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Julio Fernandez, Juan Regueiro

Aug 08, 2025

Lorenzo Buick GMC responded

Hello, Your feedback is very important to us, as customer satisfaction is our top priority. I would appreciate the chance to speak with you about your experience with our Service Team regarding your recent oil change. Whenever you can, please send me an email with your best method of contact. I look forward to hearing from you. Doron Mizrahi General Manager dmizrahi@lorenzobuickgmc.com

June 18, 2025

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Employee Rating

Buna atencion departe del bendedor rafael y del finansista pero por parte del taller muy mala no le isieron el serbisio y me dijeron que si mui mala esa parte del dile More

by camacho.luisj
Recommend Dealer
Yes
Jun 19, 2025

Lorenzo Buick GMC responded

Nos complace que el servicio de ventas y finanzas fue satisfactorio. Agradecemos tus comentarios sobre el taller y tomaremos notas para revisar la situación.

June 05, 2025

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Employee Rating

Magnificent buying experience for the fourth time, always receiving good treatment and satisfied with the vehicle. More

by 86javierpr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yosmel Tundidor

June 03, 2025

Dealership Rating
Employee Rating

Good car options to choose from, depending on your tastes. Very professional staff with friendly service and a great deal of kindness. More

by Guillermo Sainz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JOSE BIGOTT

June 03, 2025

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Employee Rating

Overall amazing experience. In an out in a few hours and got the pricing I wanted. T janks again Rafael! More

by GINOGARCIA30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 23, 2025

Dealership Rating
Employee Rating

Super la atencion ,el bendedor ,Rafael Fernandez y julio y el financista joshua me antendieron super Bien ,yo quede satifecho tanto hasi que compre dos carros 100% recomendado More

by camacho.luisj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 22, 2025

Dealership Rating
Employee Rating

Lorenzo Buick has been my house for the past 8 years. Rafael has been a good friend and sales rep all these years. Thank you… big thanks for Lorena for reaching out with a great deal… More

by edwindeniusa2211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 03, 2025

Dealership Rating
Employee Rating

Good service, Rafael made the process of buying my car very easy and quick. Jose made a lot of financing concepts very easy to understand. More

by FREDDYJR2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julio Fernandez , JOSE BIGOTT

Apr 04, 2025

Lorenzo Buick GMC responded

Thanks for your positive feedback. We're glad to hear that our team made the process easy and understandable for you. Please reach out if you need anything else from Lorenzo Buick GMC.

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