Rachel Fox
Rachel Fox at Luther Hudson Chevrolet GMC

Rachel Fox | Page 37

Service Advisor

Luther Hudson Chevrolet GMC

1220 Crestview Dr
Hudson, WI 54016

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371 Reviews
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371 Reviews

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371 Reviews of Rachel Fox

March 18, 2021

Dealership Rating
Employee Rating

I have had only a good experience using HudsonChevrolet to service my Buick. They provide a shuttle service or a nice area to wait for your vehicle during service. More

by mmegfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Jubie, Jeremiah Johnson , Marti Korbel

Mar 19, 2021

Luther Hudson Chevrolet GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Regards, Tim Jubie General Manager

March 16, 2021

Dealership Rating
Employee Rating

$120.00 diagnostic for something you just scanned and found a code for plus over another $100.00 to have it fixed? This is the difference between the dealership and an honest shop. Paying 2 hours worth More

by RYANDE09
Friendliness
Price
Recommend Dealer
No
Mar 16, 2021

Luther Hudson Chevrolet GMC responded

RYANDE09, Thank you for your feedback! We don't understand why you think we are not a honest shop? You you approved the diagnostic, you approved the repair and paid the bill. Repairing a vehicle today is NOT a simple matter of scanning your vehicle for codes it involves following the GM diagnostic flow chart to determine what the failure really involves or if it is a circuit or wiring problem. In reviewing the bill you paid $184.00 for labor not $240.00 and since you didn't mention it I am sure we did repair your problem. When you come to a new vehicle dealer you are paying for our knowledge, technology and a trained technician to perform a repair correctly. Kind regards, Tim Jubie General Manager

March 16, 2021

Dealership Rating
Employee Rating

They are always friendly and knowledgeable. I can trust what they say my truck needs. They got my truck serviced and washed in the time frame they told me. More

by JHROHRICHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Luther Hudson Chevrolet GMC responded

JHROHRICHT, Thank you for the kind words and 5 star rating!! We appreciate the business and the trust you have in our service staff. Kind regards, Tim Jubie General Manager

March 15, 2021

Dealership Rating
Employee Rating

Fantastic service.. Martie is fantastic. Everyone is pleasant and accommodating. Trust worthy. We have used service and sales for 17 years. And will continue. Thank you. More

by TSCOGBILL@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Jubie, Jeremiah Johnson , Marti Korbel

Mar 16, 2021

Luther Hudson Chevrolet GMC responded

TSCOGBILL, Thank you for the great review and we agree Marti is fantastic! I will pass along the kind words and thank you for your business. Warm regards, Tim Jubie General Manager

March 14, 2021

Dealership Rating
Employee Rating

I ABSOLUTELY LOVE THESE PEOPLE. THEY ARE ALWAYS VERY PLEASANT AND HELPFUL!!! They always send coupons, which I am thankful for! They are an honest group of people More

by annamwest01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Jubie, Jeremiah Johnson , Marti Korbel

Mar 15, 2021

Luther Hudson Chevrolet GMC responded

annamwest01, Our staff is committed to providing each of our guests with the best automotive experience! Regards, Tim Jubie General Manager

March 12, 2021

Dealership Rating
Employee Rating

Convenient online scheduling, phone message reminders and specific instructions very helpful, welcoming atmosphere, friendly and knowledgeable staff, and efficient service. Servuces were above my expectation More

by Mary Bennig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Luther Hudson Chevrolet GMC responded

Hi there, thank you for taking the time to leave a review for us at Luther Hudson Chevrolet GMC. We're happy we could exceed your expectations! We are always more than happy to assist you if anything else comes up. Take care! Regards, Tim Jubie General Manager

March 11, 2021

Dealership Rating
Employee Rating

I had fast and friendly service would recommend. They text you with updates, they call and text when your service is complete. Was done in the time frame we agreed upon. More

by Robyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Jubie, Jeremiah Johnson , Marti Korbel

Mar 12, 2021

Luther Hudson Chevrolet GMC responded

Hi, we're glad everything was completed quickly and to your satisfaction! Thank you for choosing Luther Hudson Chevrolet GMC and we hope to see you again. Regards, Tim Jubie General Manager

March 08, 2021

Dealership Rating
Employee Rating

Very satisfied with the service at Luther. Rachel got our vehicle in right away, ordered what was required for the fix, all within 24 hours. Really appreciated the shuttle service as well. Thanks Rachel! More

by 3MFetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 09, 2021

Luther Hudson Chevrolet GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Regards, Tim Jubie General Manager

March 07, 2021

Dealership Rating
Employee Rating

Very friendly and helpful. Just a recall so there was no charge. I was very happy with everyone that helped me with the service that morning. More

by EDSWENSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 08, 2021

Luther Hudson Chevrolet GMC responded

EDSWENSON, Hi there! We're so happy we were able to help you out! Regards, Tim Jubie General Manager

March 06, 2021

Dealership Rating
Employee Rating

I brought in my car with an oil leak. They thought that they had fixed the issue ( understood because of the amount of oil on the bottom of the engine) but it still had an active leak. I called them and wa More

by javievering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Jubie

Mar 07, 2021

Luther Hudson Chevrolet GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! Regards, Tim Jubie General Manager

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