Queen Hall

Queen made my vehicle purchase the smoothest and quickest experience I’ve ever had in a dealership. Great customer service and attentiveness, and I walked out with a great deal! experience I’ve ever had in a dealership. Great customer service and attentiveness, and I walked out with a great deal! More

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Jessica is an outstanding sales person. She guided me in the right direction to purchase the vehicle I wanted. I love my new 2025 Subaru Forester. The whole staff at Subaru in Catonsville w She guided me in the right direction to purchase the vehicle I wanted. I love my new 2025 Subaru Forester. The whole staff at Subaru in Catonsville were friendly, accommodating and went above what I expected for the sale. Their patience and understanding of my needs felt welcoming and not rushed to make that sale. I will return for my next purchase. Also, I have already recommended Jessica and the staff to many coworkers and friends. More

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Out of state purchase went very well, would do it again hands down! Very knowledgeable staff, everyone I dealt with was very communicative and professional. hands down! Very knowledgeable staff, everyone I dealt with was very communicative and professional. More

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Everyone was friendly. The young man who assisted us with the vehicle was new, he was nice but he needs some additional training or get a better understanding of what a pre The young man who assisted us with the vehicle was new, he was nice but he needs some additional training or get a better understanding of what a pre approval is. The Finance manager was very knowledgeable and made our decision easy to make. More

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Mariah was wonderful. She and Kendall were a pleasure to work with. Best car buying experience I’ve ever had. She answered questions and steered me towards the right vehic She and Kendall were a pleasure to work with. Best car buying experience I’ve ever had. She answered questions and steered me towards the right vehicle for my wants and needs. More

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May came to my rescue. I was out of town and my 2017 Subaru could not be repaired. May helped me find the right Crosstrek and worked through all the issues with an out of t I was out of town and my 2017 Subaru could not be repaired. May helped me find the right Crosstrek and worked through all the issues with an out of town buyer I didn’t have the title. I didn’t have my checkbook. May made it all work and I now have my fifth Subaru. May knows her Subarus and the sales process throughly. She helped make a difficult situation easy for me. I highly recommend her. More

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I arrived in town with an overheating Subaru Outback. First, I was able to get an appointment asap. Second, Sadari was my service advisor. She stayed with me throughout the process My 9 year old Subar First, I was able to get an appointment asap. Second, Sadari was my service advisor. She stayed with me throughout the process My 9 year old Subaru was not able to be repaired. Sadari made certain I was fully informed. She made sure I had a safe loaner. My car was not safe. She is knowledgeable, patient, kind and just an amazing person. I highly recommend Sadari and Heritage Subaru More

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Queen was incredibly helpful and polite. She is very knowledgeable and was able to answer all of our questions. She is very knowledgeable and was able to answer all of our questions. More

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Queen was very helpful in the purchase process. I will be very happy with her in the future. Highly recommended. I will be very happy with her in the future. Highly recommended. More

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I cannot express enough how grateful I am for Queen's help in finding the best coverage for me. From the very beginning, she was incredibly kind, patient, and genuinely cared about making sure I was take help in finding the best coverage for me. From the very beginning, she was incredibly kind, patient, and genuinely cared about making sure I was taken care of. She walked me through every step with clarity and confidence, answering all of my questions without ever making me feel rushed or overwhelmed. What really stood out was how sweet and personable she was—like talking to a trusted friend who just happens to know everything about protection plans. She listened to my needs, understood my concerns, and found a plan that fits perfectly. I’ve never felt more at ease or supported during a process that can often feel confusing or stressful. Queen truly went above and beyond. If you're looking for someone who is not only knowledgeable but also warm and sincere, Queen is the absolute best. Thank you so much, Queen—you’re a lifesaver! More

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