Pietro Masullo | Page 13
Sales representative
Dana Ford Lincoln
266 West Service Rd.
Staten Island, NY 10314
128 Reviews
Write a Review128 Reviews of Pietro Masullo
December 16, 2023
There is no reason that this process should have taken 5 hours. I came in with an appointment with Ching for 2, apparently he didn't remember the appointment as he had another another customer. Met with Pie hours. I came in with an appointment with Ching for 2, apparently he didn't remember the appointment as he had another another customer. Met with Pietro who was lovely. However, after getting daily phone calls from Ford as well as knowing exactly what car I wanted (had the VIN)...and the fact that I have been a lease customer for 9 years, one would think this would be a simple transaction. 5 hours is unacceptable- pretend negotiations are unacceptable. I had pleaded for a price quote in advance and was given some malarkey about equity in my former lease. The price negotiations featured deceptive and often incorrect math. I came prepared, why couldn't the dealership? This will be my last Ford. More
Other Employees Tagged: Pietro Masullo
November 02, 2023
Knowledgeable and Trustworthy is all that important! DANA has it all! Their follow up is superb and to what extent they will go to is amazing! DANA has it all! Their follow up is superb and to what extent they will go to is amazing! More
Other Employees Tagged: Jeff Beyer , Douglas Hansen
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