Staff is welcoming, knowledgeable, and efficient.
Purchased two cars in two weeks and extremely happy with both of them. I have been a longtime customer and a proud Lexus owner for 20 years. Having a
Purchased two cars in two weeks and extremely happy with both of them. I have been a longtime customer and a proud Lexus owner for 20 years. Having a dealership in town where I can get my car serviced as important to me, and I will remain a loyal customer if service levels remain consistent.
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by JZalas
Other Employees Tagged:
Mark Van Burk, Teruko Gathright
Vey good visit.
In and out quickly. No issues. Nice waiting area and said hi to my salesperson
In and out quickly. No issues. Nice waiting area and said hi to my salesperson
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by Denisjoleary
Service Price Transparency
The best car buying experience.
We showed up unannounced , mid-day on Labor Day. Russell was in on his day off delivering a car in the morning and stayed with us all afternoon. Ver
We showed up unannounced , mid-day on Labor Day. Russell was in on his day off delivering a car in the morning and stayed with us all afternoon. Very knowledgeable, answered ALL of our questions. We test drove several cars and got exactly what we wanted. There was zero pressure to buy, they had the exact inventory they showed online at the online prices. No bait and switch, no "that one sold". There was also zero pressure to purchase add on's, additional service plans, etc. In the door at noon, out the door at 4pm on a holiday with a new car. We 100% suggest Russell and Jordan Lexus.
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by dillon.chris1
Sep 11, 2025 -
Jordan Lexus Of Mishawaka responded
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jordan Lexus.
Thorough.
Attentive. Sales representative was very helpful and listen to our needs. Documentation process was very well done. Great car.
Attentive. Sales representative was very helpful and listen to our needs. Documentation process was very well done. Great car.
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by dlgrumbine
Aug 05, 2025 -
Jordan Lexus Of Mishawaka responded
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.
Excellent service.
Teruko was on top of it. Great follow up and she kept looking for what we wanted until she did. Loved her.
Teruko was on top of it. Great follow up and she kept looking for what we wanted until she did. Loved her.
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by Jackie
Aug 07, 2025 -
Jordan Lexus Of Mishawaka responded
Hi Jackie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Russ knew the cars, car features and had great
recommendations. Very easy and pleasant experience, as always, been with Jordan Lexus for 20 years and 3 cars : )
recommendations. Very easy and pleasant experience, as always, been with Jordan Lexus for 20 years and 3 cars : )
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by Triniti
Jul 29, 2025 -
Jordan Lexus Of Mishawaka responded
Triniti, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jordan Lexus.
I had a great experience with Jordan Lexus!
I worked with Kenny and he was very patient in answering all of my questions and helping me to find my ideal car. This is my first Lexus and I am lov
I worked with Kenny and he was very patient in answering all of my questions and helping me to find my ideal car. This is my first Lexus and I am loving it so far.
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by melissawolf12
Other Employees Tagged:
Kenny
Jul 29, 2025 -
Jordan Lexus Of Mishawaka responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jordan Lexus! We can't wait to see you again, have a great day.
Very nice people and did everything we agreed to.
Good experience overall and an amazing car.
Good experience overall and an amazing car.
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by pmcmahon
Other Employees Tagged:
Teruko Gathright
May 28, 2025 -
Jordan Lexus Of Mishawaka responded
Hello, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Friendly and fast service.
Waiting area is very comfortable and clean. While waiting, customers are kept informed of progress via text messages.
Waiting area is very comfortable and clean. While waiting, customers are kept informed of progress via text messages.
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by Becky
Service Price Transparency
May 23, 2025 -
Jordan Lexus Of Mishawaka responded
Hi Becky, thank you for taking the time to leave a review for us at Jordan Lexus. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Excellent service.
I appreciate that they didn't do anything I didn't ask for and surprise me with an upcharge. Everything was up front, detailed and explained with cla
I appreciate that they didn't do anything I didn't ask for and surprise me with an upcharge. Everything was up front, detailed and explained with clarity. Will be returning here specifically for any services I need on my vehicle as long as I have it.
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by Corey Johnson
Service Price Transparency
Other Employees Tagged:
Matt Mulstay, and another gentleman.
May 14, 2025 -
Jordan Lexus Of Mishawaka responded
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!