Phill Erwin
Phill Erwin at Germain Mazda West

Phill Erwin

Finance Manager

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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4.6
28 Reviews
4.6

28 Reviews

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28 Reviews of Phill Erwin

August 11, 2025

Dealership Rating
Employee Rating

John took the time to understand what I was looking for and keeping those dreams within my budget. He is very knowledgeable about Mazda cars and as a female consumer, I finally feel heard in the car buying More

by Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Aug 12, 2025

Germain Mazda West responded

Jenny, we are so glad to hear that John's knowledge and dedication made a difference for you! We appreciate your feedback and we are proud to have earned your business. Thank you from all of us at Germain Mazda West!

August 02, 2025

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Good customer service, great communication. Honored my 90 day warranty when my AC went out. I will definitely recommend this dealership! More

by NUNAMTAM346
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 05, 2025

Germain Mazda West responded

We’re so glad we could help at Germain Mazda West! Thanks for your recommendation!

July 29, 2025

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This is our second time leasing from Germain Mazda West. We were treated courteously and efficiently both times. Skyler especially is super knowledgeable and friendly, and was a huge help with vehicle selec More

by C_NYIRI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Allen, Skyler Pollock

Jul 29, 2025

Germain Mazda West responded

Thank you for your continued trust in us at Germain Mazda West! We are so pleased to hear that Skyler has been such a knowledgeable and friendly helper. We look forward to assisting you again in the future!

July 27, 2025

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Great people, great facility, great experience and great car. Do not understand why I have to write at least 15 words. More

by JSCHAFFN
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli, Eric Henry

Jul 29, 2025

Germain Mazda West responded

Thank you for sharing your review of Germain Mazda West! We’re happy to hear that you had an all-around great experience. Safe travels in your new car!

July 26, 2025

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Everyone was very knowledgeable and friendly. Skyler was our salesperson and answered all our questions and did a great job More

by SLBF218
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Skyler Pollock

Jul 29, 2025

Germain Mazda West responded

We're happy to hear Skyler and our team were so helpful. Thank you for choosing Germain Mazda West and for sharing your feedback!

July 24, 2025

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Employee Rating

Been dealing here for awhile now. First experience with John. He is soooo nice. Very pleasant and determined to provide the best customer experience. He did for me. I'm old a More

by WANDA.LEWIS426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli, John Bechtel , Devin L. Internet sales

Jul 24, 2025

Germain Mazda West responded

Thank you for returning to Germain Mazda West, Wanda! We're glad John and Ashley made your experience smooth and pleasant. Enjoy your beautiful new Mazda! Safe travels!

July 23, 2025

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Very personable staff. All that I have came in contact with went above and beyond! More

by HADDOX_ASHLEY
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Trade-in Experience
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Recommend Dealer
Yes
Jul 23, 2025

Germain Mazda West responded

The team at Germain Mazda West loves seeing great reviews! Thank you!

July 23, 2025

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Employee Rating

Very clean and friendly. service and sales were very attentive to my needs. Would recommend More

by PICKLCLARK2
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Recommend Dealer
Yes

Other Employees Tagged: Jason

Jul 24, 2025

Germain Mazda West responded

Thank you for the kind words for our Germain Mazda West team. We appreciate your support!

July 17, 2025

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Employee Rating

We enjoyed with with Eric and the whole team. They were so helpful from beginning to end. More

by KIMYY824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli , Éric Henry

Jul 18, 2025

Germain Mazda West responded

We are glad to hear that Eric and the Germain Mazda West team provided excellent service. Thanks for your review!

July 12, 2025

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Employee Rating

I purchased a CX-5 from this dealership and received excellent customer service. No high pressure sales tactics, which means alot to me. I highly recommend Germain Mazda West! More

by ATHEY866
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skyler Pollock

Jul 14, 2025

Germain Mazda West responded

Thank you for sharing your terrific review! We appreciate your business and hope to see you again at Germain Mazda West!

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