281 Reviews
Write a Review281 Reviews of Phil Kallenberg
March 13, 2025
Nice people, good service. My comments are as follows: Waiting area is too small and could benefit from furniture that allows you to work on a laptop. I went in for the My comments are as follows: Waiting area is too small and could benefit from furniture that allows you to work on a laptop. I went in for the oil change and then they told me I had to come back for recalls. They should have told me when I booked that I needed the recalls so that I could have done it all in one visit. More
February 22, 2025
Always the best. Easy to make an appointment, and our vehicles are always ready when promised. I would definitely recommend Easy to make an appointment, and our vehicles are always ready when promised. I would definitely recommend More
Other Employees Tagged: Rob Chandler, Suzanne Vantre
February 15, 2025
Always polite and efficient. I’m confident that I’m in good hands with their customer service I’m confident that I’m in good hands with their customer service More
Other Employees Tagged: Jennifer Lewis, Rob Chandler, Suzanne Vantre
February 10, 2025
It has a dated customer waiting room. It is more convenient than McGovern Ford. Their showroom only had 2 mustangs it. It was a day of an expected snow storm and they might have move It is more convenient than McGovern Ford. Their showroom only had 2 mustangs it. It was a day of an expected snow storm and they might have moved them. I'll rate the dealership when I check out their inventory of F150s. More
Other Employees Tagged: Jennifer Lewis
February 08, 2025
I broke down on I-90 in Millbury on a snowy Sunday night, on my way home to NY in my old F150 (242,000 miles and counting). Herb Chambers was the closest Ford dealer, but wouldn't help me because I didn't, on my way home to NY in my old F150 (242,000 miles and counting). Herb Chambers was the closest Ford dealer, but wouldn't help me because I didn't, "Have a previous service relationship with them." Phil Kallenberg at Colonial Ford assured me that their Service Team would do their best to get me back on the road. As busy as they were, Phil prioritized my situation so I could get home and not miss any more work than necessary. He kept me updated on the status of the diagnosis and repair options, and got me running again much sooner than I had imagined. I am so grateful for Phil's thoughtfulness in helping me out of a serious jam when I was far from home. He is a true professional and a gentleman. Thank you again Phil!! More
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