Phil Byrd
Phil Byrd at Norm Reeves Honda Superstore Cerritos

Phil Byrd

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
148 Reviews
4.9

148 Reviews

Write a Review

148 Reviews of Phil Byrd

March 29, 2026

Dealership Rating
Employee Rating

Jerry helped me very much to get the car I was wanting and helped me make sure that it all went smoothly. More

by linares.andy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Gonzalez

Mar 30, 2026

Norm Reeves Honda Superstore Cerritos responded

From “this is the one I want” to “it’s officially mine,” Jerry kept that journey smooth and on track. That’s what we like to hear. Congrats, Andy, and thanks for the shoutout!

March 22, 2026

Dealership Rating
Employee Rating

Nathan was the one that help us. He is very knowledgeable. He is very friendly and easy to talk to. More

by musang214
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Mar 23, 2026

Norm Reeves Honda Superstore Cerritos responded

Nathan sounds like the ultimate guide through the car-buying journey. Knowledgeable, approachable, and easy to talk to, he made the process feel effortless. We love hearing that he made your experience feel friendly and comfortable every step of the way.

March 07, 2026

Dealership Rating
Employee Rating

Went there this past weekend and they were very attentive and welcoming. Great service and a great experience working with Phil More

by Jsphsteward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2026

Jsphsteward responded

5 star service

February 27, 2026

Dealership Rating
Employee Rating

He was very patient, thorough, and kind. 10 out of 10 would recommend for any car buying needs. More

by Willis.akaila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2026

Norm Reeves Honda Superstore Cerritos responded

It is excellent to know you felt supported with patience and care from start to finish. Car buying should be an exciting journey, and it sounds like that is exactly what happened. We truly appreciate the recommendation and cannot wait to celebrate more milestones with anyone you send our way!

January 06, 2026

Dealership Rating
Employee Rating

Thank you very much Linda Ly, Phil Byrd and Ramzi Maymoun for such a great experience and excellent customer service! More

by Eduardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly , Ramzi Maymoun

Jan 07, 2026

Norm Reeves Honda Superstore Cerritos responded

Extraordinary experiences are built through teamwork, and it’s terrific to hear how Linda, Phil, and Ramzi came together to make yours a memorable one. We genuinely appreciate the shoutout, Eduardo.

January 01, 2026

Dealership Rating
Employee Rating

Phil and Frank were incredible helpful We visited four cerritos dealerships in cerritos, but Phil was the best customer service we received. Every dealer has nice vehicles but your customer service made t More

by noahfraere13
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Jan 02, 2026

Norm Reeves Honda Superstore Cerritos responded

Vehicles may vary from lot to lot, but how people treat you sticks. Phil and Frank focus on genuine connection, thoughtful assistance, and building trust, rather than rushing to outcomes. We’re glad that difference stood out.

December 26, 2025

Dealership Rating
Employee Rating

I recently purchased a new 2026 Honda HR—V 2wd sport in Nordic Forest Pearl last Saturday. I started my purchase over the phone with Phil and had specifically requested this model and color. He was incredi More

by vanessagarcia41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Norm Reeves Honda Superstore Cerritos responded

Your purchase sounds like a perfectly coordinated handoff, with Phil acting as the steady conductor from the very first phone call. From tracking down the exact model and color to keeping communication clear, he made sure every note landed where it should. Thank you for trusting our team with such a meaningful purchase.

December 12, 2025

Dealership Rating
Employee Rating

Best service I liked great good amazing very good thank you nice very good hi More

by phhrasing_solan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Norm Reeves Honda Superstore Cerritos responded

Great, amazing, very good…sounds like we've hit just about every positive word in the book! Our team will be thrilled to see your enthusiasm. Thank you for sharing your excitement and kind words!

December 06, 2025

Dealership Rating
Employee Rating

I am pleased with working with Specialist Byrd as my salesperson. From the moment we started, he took his time explaining every detail and answering all the questions my cousin had. We all felt comforta More

by Fefeme67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Norm Reeves Honda Superstore Cerritos responded

Your review feels like the sequel to Specialist Byrd’s greatest hits, and we’re thrilled it lived up to part one. His patience with your cousin’s questions and his focus on your needs made for a smooth flight from start to finish. We’re glad the landing (AKA your new sporty, safe car) felt perfect.

November 28, 2025

Dealership Rating
Employee Rating

Provided excellent comparison between models. Discussed options. Was informative and easy to work with, no pressure. More

by ward.steve
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Dec 01, 2025

Norm Reeves Honda Superstore Cerritos responded

Steve, it’s great to hear that your visit helped you weigh your options with ease. Comparing models and discussing choices without any pressure is exactly how we hope every customer experience feels. Thanks for sharing your thoughtful feedback!

1
...

Dealership Inventory (718 Vehicles)

used 2023 Honda Passport car, priced at $30,998
2023 Honda Passport
used
Black exterior
Automatic
All-wheel Drive
new 2026 Honda HR-V car, priced at $27,950
2026 Honda HR-V
new
Silver exterior
CVT
Front-wheel Drive
used 2023 Lexus ES 350 car, priced at $38,998
2023 Lexus ES 350
used
White exterior
Automatic
Front-wheel Drive
new 2026 Honda HR-V car, priced at $31,350
2026 Honda HR-V
new
Blue exterior
CVT
All-wheel Drive
new 2026 Honda Civic Hybrid car, priced at $30,590
2026 Honda Civic Hybrid
new
Silver exterior
CVT
Front-wheel Drive
new 2026 Honda HR-V car, priced at $28,405
2026 Honda HR-V
new
White exterior
CVT
Front-wheel Drive