Peyton Formico

I was pleased with the friendly and quick service Yes I wud definitely let people know about the ford dealership wud definitely let people know about the ford dealership More

by BB53206 Verified Customer Verified Customer

Report | Print

Overall, my experience was positive, but I was disappointed by the lack of transparency regarding additional charges. An extra $2,120 was added for a diamond clean package, along with a $120 charg disappointed by the lack of transparency regarding additional charges. An extra $2,120 was added for a diamond clean package, along with a $120 charge for wheel locks, neither of which were clearly explained upfront. When we questioned these fees, the dealer initially agreed to remove them, but then attempted to convince us to re-add the package at a reduced price of $1,000. After we insisted that we did not want it, the dealer still included the wheel lock charge, claiming there was no service technician available to remove them and we had no choice but to accept it. However, after leaving, we noticed that the service station was open and staffed, so it appears removal would have been possible. More

by ermz_80 Verified Customer Verified Customer

Report | Print

Very happy with the dealership very very pleased. I would recommend my friend to buy from them I would recommend my friend to buy from them More

by maryplonsky Verified Customer Verified Customer

Report | Print

Everyone at the dealership were very nice. All my questions were answered promptly and since I purchased the car online they were very patient with me. My salesman was very helpful and even dr All my questions were answered promptly and since I purchased the car online they were very patient with me. My salesman was very helpful and even drove my new Mustang convertible to my home which is over 200 miles away! More

by jkushava Verified Customer Verified Customer

Report | Print

They were all very kind and helpful. My only issue was no one ever pointed out till was signing papers that the loan was 75 months not the standard 72 months! My only issue was no one ever pointed out till was signing papers that the loan was 75 months not the standard 72 months! More

by cindyannmitchell Verified Customer Verified Customer

Report | Print

From start to finish, I’ve never had a better experience at a dealership. Peyton was very knowledgeable and professional, and helped answer all my questions. Even following up days later, making sure I was at a dealership. Peyton was very knowledgeable and professional, and helped answer all my questions. Even following up days later, making sure I was completely satisfied. I love my car and can’t recommend the dealership enough. More

by bailey17 Verified Customer Verified Customer

Report | Print

Absolutely great service, worked with me over the phone, pulled the car off the lot and picked me up from the airport. pulled the car off the lot and picked me up from the airport. More

by n.pickel Verified Customer Verified Customer

Report | Print

Once again Heiser saved the day. I had worked with them previously and enjoyed my experience, this was another positive experience. I look forward to continuing with Heiser I had worked with them previously and enjoyed my experience, this was another positive experience. I look forward to continuing with Heiser More

by ermajmajor Verified Customer Verified Customer

Report | Print