Paula Fragata | Page 4

I came back to Bristol Toyota to purchase a new Prius because my first experience with them was such a good one. This experience was equally positive and I could not be happier. Barbara Azevedo walked me because my first experience with them was such a good one. This experience was equally positive and I could not be happier. Barbara Azevedo walked me through the process with honesty, competence efficiency, good humor and enormous patience. Being able to see my options online before coming to the dealership allowed me to think my purchase options through. And I got a GREAT price. Paula Fragata, a gold mine of Toyota knowledge, found a way to get me the exact car I wanted sooner than I expected. Ana Teves simplified all my financial and vehicle transfer tasks, which initially seemed daunting, so that my two-car transaction was completed without any snags or delays. And, finally, Julian Schwartz did a masterful job of introducing me to my new Prius in a way that completely demystified my first hybrid. Even though I don’t expect to need a lot of service, the friendly and efficient Bristol Toyota service department, where my Sienna goes, will be where I will take my Prius. The entire Bristol Toyota team is terrific, and will be where I will go for every car I buy. More

Report | Print

This was just the best possible experience I could have gotten and I had gone to other dealerships before Paula sold me the car of my dreams! She was like magic to work with- warm, experienced, knowledgea gotten and I had gone to other dealerships before Paula sold me the car of my dreams! She was like magic to work with- warm, experienced, knowledgeable, patient, honest and thorough. Not only that, but she has such passion for the Toyota products and service, and also such respect for her fellow co-workers- she really defies the stereotypes. I found all of the employees I spoke with to be similarly concerned that I had a most positive experience and assured confidence about purchasing a car from Bristol Toyota. Lynda Ramsy was superb. Barbara was direct, helpful, and efficient. Brian helped my nine-year old with her homework while I learned and made the transaction, and another gentleman gave me such fatherly advice about credit card issues. My husband was out of town, but instead of feeling vulnerable in a situation of buying a new car on my own, these people took me under their wings to make sure I got what I was looking for and then some. But Paula was the best of all! She picked me up from my house the next day, escorted me to the bank, gave me the most patient and charming tour of the vehicle- always making time for me and caring that I understood all the functions and new technology on my new car. That was amazing, because it is a brand new model and some of these advancements she had only read about, it being the first car of that ilk on their lot. She certainly did her homework. She has also promised to look into getting snow tires for my vehicle since the Prius tires lack a little in traction to increase milage performance. I really liked that she admitted that weakness of the car in winter and respected my concern for safety over just glossing over any issues to get me to sign. As far as price goes, they matched that of another dealership and charged me less overall on some of the extras. She even had me come in the following day for more tutorials since I had a tight schedule on the day of purchase, feeling it was important that I know how to maneuver it and take advantage of all the bells and whistles right away, which I appreciated. I will definitely service my car there even though it is a tiny bit out of my way, since I am sure I will receive wonderful treatment and look forward to seeing all the friends I made there. A most positive and amazing experience, and I even got the car I had been longing for for so long- down to every detail! I will definitely tell my friends to go to Bristol Toyota! More

Report | Print

I had the best experience with Paula, she was absolutely wonderful and caring about my needs of buying a new car, she was very honest with me. I had went to Toyota about 1 month prior to buying my new car a wonderful and caring about my needs of buying a new car, she was very honest with me. I had went to Toyota about 1 month prior to buying my new car and I wanted to have her help me which she did and listened to what I was looking for and what I needed and we made the deal of my purchasing my new car which I absolutely love, so I want to say thank you so much Paula for all your help you were a joy to deal with and very patient with me, I will definitely tell all my friends to come see you. Thank you so so much for all your help with me purchasing my new car and going over every option in the car also, without your help I think I would of been lost but you made it so much easier for me. More

Report | Print

Bristol Toyota had an excellent price on the 2008 used Highlander on AutoTrader.com. I contacted them and received a prompt response. I went down to the dealership and worked with Paula who was excellen Highlander on AutoTrader.com. I contacted them and received a prompt response. I went down to the dealership and worked with Paula who was excellent. The whole transaction was smooth and painless. The next day I went back because one of my keyless entry units wasn't working. They took care of it right away! I highly recommend this dealership! More

Report | Print

Paula is great to deal with and makes the "New Car" process very easy. My overall experience with this dealership and Paula has been excellent. Car" process very easy. My overall experience with this dealership and Paula has been excellent. More

Report | Print

I went to the dealership a few times before i bought a new car to work with the best sales person by the name of Paula she has helped me out so much. I have had 46 cars before these is my 47th car and i new car to work with the best sales person by the name of Paula she has helped me out so much. I have had 46 cars before these is my 47th car and i have never have had a great sales person like her. She will do anything for you and go out of her way to help you . Im sure that I will be dealing with her for ever and I have send two friends to see her and she has helped them out.Paula is a great person .I also would like to thank her manager Bruce he was great and really help out with my sale .Thank You Paula and Bruce you have my business for ever .People like you are hard to find in the car business, you are great people . More

Report | Print

Paula, you are AWESOME !! This was the BEST time I Paula, you are AWESOME !! This was the BEST time I ever had buying a new car. I think after this experience I made a good friend and got an aweso Paula, you are AWESOME !! This was the BEST time I ever had buying a new car. I think after this experience I made a good friend and got an awesome deal on my new 2011 Camry Lease. Thank You to the entire Bristol Toyota Dealership for all you did for me, I will never forget it. I would highly recommend Britol Toyota to all my family and friends. More

Report | Print

Paula was awesome. I have already recomended her to a number of colleagues. I appreciate the friendly (not high pressure sales) we would have experienced from other dealerships in the past. Paula was a number of colleagues. I appreciate the friendly (not high pressure sales) we would have experienced from other dealerships in the past. Paula was also extemely knowledgeable in both vehicles that we purchasd. Thank you for the excellent experince. we love our new vehicles! More

Report | Print

I had a stressful time buying a new car after my I had a stressful time buying a new car after my accident. I went into Bristol Toyota on Saturday February 12, 2011. Within 2 hours, I was in my pre I had a stressful time buying a new car after my accident. I went into Bristol Toyota on Saturday February 12, 2011. Within 2 hours, I was in my preferred car. The customer service was great and the pricing was very fair. What more could you ask for! Paula Fragata is amazing and the Service Manager, Brian was professional and down to earth. He even helped me program my Bluetooth. I highly recommend this dealership. Bristol Toyota is an honest and friendly dealership. More

Report | Print

This is the kind of dealership any person purchasing a car should visit. Bristol Toyota's non-pushy, non-threatening approach and friendly staff made a very tough decision, a quite easy one. I would hig car should visit. Bristol Toyota's non-pushy, non-threatening approach and friendly staff made a very tough decision, a quite easy one. I would highly recommend this dealship, especialy Ms. Paula Fragata. to my froends and family when they plan pon looking tpo purchase a vehicle. Kudos to Bristol Tpyota and Ms. Fragata! More

Report | Print