Paula Alpha | Page 3

This team is always responsive, extremely professional and willing to go the extra mile to make things right and keep the customer happy. and willing to go the extra mile to make things right and keep the customer happy. More

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Amazing customer service. Made sure my family and I was satisfied across the board. I would recommend Mr. Trent to anyone!! Made sure my family and I was satisfied across the board. I would recommend Mr. Trent to anyone!! More

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Customer service was great! Andrew Price exceeded my expectation! He called back and email me often thur the whole process. It was also great meeting the general manager of the Andrew Price exceeded my expectation! He called back and email me often thur the whole process. It was also great meeting the general manager of the store as well as Fred who run the store as well!! Thank you all for making us feel welcome! More

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I found this AMG GT53 Coupe on the internet @ Mercedes Benz of the Woodlands . I must if looked @40 dealerships or more before finding my ultimate vehicle. I then called the dealership and met Marcos Mora Benz of the Woodlands . I must if looked @40 dealerships or more before finding my ultimate vehicle. I then called the dealership and met Marcos Morales, well ,, he turned out to be one of the best dealers I’ve ever dealt with ! I own 6 other vehicles and usually buy 2 new ones a year.,,, so I think by now? I know what I’m talking about. Marcos was so “pro-active “ and knew EXACTLY how to go about an “out of state “ sale. He made this process so easy and such a pleasure . I did a “cash” deal. So he had all the wiring instructions and a Notary ready for me in an instant !! I was very impressed. The upper management @ Mercedes Benz of the Woodlands need to be aware that Marcos is an amazing asset to their team!!!!!! I can’t thank him enough for making this transaction so seamless and fun! I just bought a 2023 Land Rover Defender last month and it did NOT go 1/2 as smooth. I will definitely use Marcos again and have him transport my Mercedes to New York. I must add that Paula? One of the closing girls was absolutely one of the most articulate and informative closers I’ve ever dealt with, she explained all the details of an “out of state “ procedure to the “T”…. Thank you Paula. One lady that takes great pride in her work. This message is for Nick Botusan—— please acknowledge these 2-employees of yours! They made my purchase so easy and actually fun. Believe me when I tell you - I’ve had some bad experiences over the years. Your dealership is on point”. Thank you !!! More

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Thank you for your excellent service. Thanks especially for Liz. She has been my service rep. throughout ownership of six new Mecedeses purchased at your dealership and a Lexus purchased Thanks especially for Liz. She has been my service rep. throughout ownership of six new Mecedeses purchased at your dealership and a Lexus purchased at Northside Lexus. Service is one of the major consideration for owning a Mercedes. More

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Really enjoyed our experience with Marco Morales on the sales team. From start to finish, he was amazing! Paula Alpha in accounting was also very helpful! sales team. From start to finish, he was amazing! Paula Alpha in accounting was also very helpful! More

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Professional, helpful, understanding. Made the experience pleasant and friendly. Great followup and informative . Buying event was seamless Made the experience pleasant and friendly. Great followup and informative . Buying event was seamless More

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Vanessa did a fantastic job completing our new AMG 63! !! My wife and I couldn’t be happier !! My wife and I couldn’t be happier More

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My experience with Mercedes of the Woodlands was amazing! Everyone was very professional, nice, and welcoming. David Gonzalez is AWESOME! He made my car buying experience one that I will never forget. I wil Everyone was very professional, nice, and welcoming. David Gonzalez is AWESOME! He made my car buying experience one that I will never forget. I will definitely be referring my family and friends to visit Mercedes Benz of the Woodlands for their next vehicle purchase. More

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The team was super helpful and allowed to tonfully purchase the vehicle online and just show up to pickup the car. purchase the vehicle online and just show up to pickup the car. More

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