Paula Alpha | Page 22

Great service Our salesman Kriss is very knowledgeable and attentive about the vehicle shown to us. He was patient and willing to answer all of my questions. He was Our salesman Kriss is very knowledgeable and attentive about the vehicle shown to us. He was patient and willing to answer all of my questions. He was pleasant to work with throughout the entire process ..... very professional. More

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Erich is very patient and well informed. This is our first time buying a pre-owned car. Erich patiently answered all our concerns. He also informed us of all the "perks" of buying our vehic This is our first time buying a pre-owned car. Erich patiently answered all our concerns. He also informed us of all the "perks" of buying our vehicle with Mercedes Benz of the Woodlands. Over-all our experience was good including going through financing with Paula. Thanks Erich More

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Fantastic I am beyond pleased about my experience with MB of the Woodlands. Kudos to Kriss for helping me make things happen without a hitch! I have already re I am beyond pleased about my experience with MB of the Woodlands. Kudos to Kriss for helping me make things happen without a hitch! I have already referred several friends who are in the market for a new car. More

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Excellence in Customer Service Combined efficiency and excellence in customer service. Services provided were outstanding that made the visit so much fun. Definitely will recommend Combined efficiency and excellence in customer service. Services provided were outstanding that made the visit so much fun. Definitely will recommend to co-workers and friends. More

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Great Service! Kriss did a great job in the car-buying process, even though it was late evening on a Friday. Paula emailed us copies of the signed paperwork the next Kriss did a great job in the car-buying process, even though it was late evening on a Friday. Paula emailed us copies of the signed paperwork the next day. Great Service! More

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Worth the drive! I live out in West Houston, and am more than willing to make the drive to continue to buy and service my cars at MBOTW. They give you the time that I I live out in West Houston, and am more than willing to make the drive to continue to buy and service my cars at MBOTW. They give you the time that I find you don't get at the inner city dealers. The same people have been there for the last 2-1/2 years when I've bought my 3 cars. Too many people to thank, but Kriss, Justin, Joe... Paula in Finance, and the service guy's who have helped me are too numerous to mention! All have been proactive and have a great, helpful attitude. Thanks again for everything, MBOTW! More

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Purchased E400 Coupe The buying experience was as good as Sewell, Kriss dedicated his time to closing the purchase both by Email and when in the showroom. He could not ha The buying experience was as good as Sewell, Kriss dedicated his time to closing the purchase both by Email and when in the showroom. He could not have been better. Paula expedited the lease paperwork and was knowledgeable and friendly, David is extremely knowledgeable about the technology and was excellent at calmly educating us. Doug was helpful in parts with accessories. There was never any pressure to buy, there was no wasted time and they offered an exceptional price/value. If buying a Benz I can only highly recommend those with whom I dealt. More

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Exceptional customer service from All departments Everyone at the dealership was outgoing, friendly and easy to work with. I work in sales myself and was dreading the experience of purchasing a new ve Everyone at the dealership was outgoing, friendly and easy to work with. I work in sales myself and was dreading the experience of purchasing a new vehicle. I was pleasantly surprised that nobody tried to hard sell me into something they thought I should buy. I absolutely love my new car and the experience I had at Mercedes-Benz of The Woodlands. More

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Excellent experience My husband and I came in late on a Saturday evening and decided to purchase while we were there. Erich and Paula stayed well beyond their service hour My husband and I came in late on a Saturday evening and decided to purchase while we were there. Erich and Paula stayed well beyond their service hours to accommodate us and work with us. They provided a comfortable and seamless purchase. We appreciated their willingness to work with us at such a late hour and to make the best possible deal for us. More

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Great Dealership Kriss Arbury and the sales team, Finance Manager, Fleet Manager, Receptionist and everyone greeted you with a smile and great customer service. Kri Kriss Arbury and the sales team, Finance Manager, Fleet Manager, Receptionist and everyone greeted you with a smile and great customer service. Kriss was an awesome salesperson who made you feel like a person and not just a sales number. Paula in Finance was awesome and I love the dealership. The Greeting "Welcome to the Family" was truly felt. Thanks for making my experience a great one in purchasing my CLA250 C More

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