Paula Alpha
Paula Alpha at Mercedes-Benz of the Woodlands

Paula Alpha | Page 11

Finance Director

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
312 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

25 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

5.0

312 Reviews

Write a Review

312 Reviews of Paula Alpha

April 21, 2022

Dealership Rating
Employee Rating

SAMMY Mourtada and Nick Botusan are too notch. A fantastic sales experience from start to finish! I'll be back! More

by Bryan Ewing
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, Sammy Mourtada

Apr 22, 2022

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us, Bryan. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Sammy and Nic, and we look forward to working with you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 08, 2022

Dealership Rating
Employee Rating

Great place to shop and get all your needs for your cars and tricks, fast responses More

by Kanikamorris13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

Mercedes-Benz of the Woodlands responded

Thank you, Kanika, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 08, 2022

Dealership Rating
Employee Rating

Our service rep, Liz is the. best rep we have ever worked with. Her representation for the dealer makes our service visits excellent. Lots of personal attention. More

by rcramer68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon , Vanessa Stephens

Apr 11, 2022

Mercedes-Benz of the Woodlands responded

It's great to hear that Liz was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 27, 2022

Dealership Rating
Employee Rating

I just bought yesterday. I have a ping in the window shield. Also a cover above the visor is loose. What should I do? Concerned the Texas heat will make windshield run More

by Shan brumfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Buchanan

Mar 28, 2022

Mercedes-Benz of the Woodlands responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a 5 star experience! Please contact us to discuss your windshield and visor. We look forward to continuing to serve you in the future! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Mar 28, 2022

Shan brumfield responded

Fantastic service. Problem has been resolved. Could not be happier. Thank you

March 27, 2022

Dealership Rating
Employee Rating

🤗Katherine is not only an amazing and outstanding salesperson but she is a beautiful Lady! She was so caring, courteous and professional! Manager Michael and Finance Manager Paula will put in the wor More

by MrsCox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us so many compliments. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of the Woodlands are glad to have you as a customer. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Mar 28, 2022

MrsCox responded

Thank you and you're welcome!

March 14, 2022

Dealership Rating
Employee Rating

Courteous, Friendly, Helpful, Professional! Our experience has been very positive! The dealership is very beautiful. More

by rhonda_daly
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katherine Stern

March 05, 2022

Dealership Rating
Employee Rating

Dealing with the dealership was absolutely amazing. We walked in knowing what we wanted and they helped us get there! Marcos was amazing! Understanding and made sure everything we wanted was handled! More

by Katybelle14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Morales

February 18, 2022

Dealership Rating
Employee Rating

Wow. ..what a Fabulous experience at Mercedes-Benz of The Woodlands!! Rosario Stahl provided exemplary customer service!! She is extremely professional an More

by vswanb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged:

February 17, 2022

Dealership Rating
Employee Rating

Katherine was fantastic. Did a great job making my purchase as easy as possible. Looking forward to buying from her again! More

by PGH_Geo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged:

January 08, 2022

Dealership Rating
Employee Rating

Always a pleasure dealing with Mercedes-Benz of The Woodlands! Their staff is on point at the earliest of hours and they are there even for the late ones. Honestly it’s more like hanging out with a fri More

by Chris Armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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