Paula Alpha
Paula Alpha at Mercedes-Benz of the Woodlands

Paula Alpha

Finance Director

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

Contact Me
5.0
309 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

24 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

5.0

309 Reviews

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309 Reviews of Paula Alpha

July 24, 2025

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Employee Rating

I recently had a fantastic experience working with Trent at Mercedes-Benz of the Woodlands. I live in Dallas so we communicated by phone and text. We pretty much came to an arrangement long distance and I More

by angelovitale
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Recommend Dealer
Yes

Other Employees Tagged: Justin Johnson, Trent Hjuler

Jul 29, 2025

Mercedes-Benz of the Woodlands responded

Thank you for your wonderful review, angelovitale! We're thrilled to hear about your fantastic experience with Trent. Providing top-notch service is our priority, and it's great to know we could make your car buying journey seamless. Enjoy your new ride, and we hope to see you again!

June 19, 2025

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The purchase or our GLC300 from MB of The Woodlands was a pleasant and effortless experience due to the entire group at this dealership. The sales representative, Tony Williams, did a wonderful job assisting More

by cindyc
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Recommend Dealer
Yes

Other Employees Tagged: Troy Williams, El Hadji Toure

Jun 20, 2025

Mercedes-Benz of the Woodlands responded

Thank you, cindyc! We're thrilled to hear about your positive experience with Troy and the team. Your satisfaction is our priority, and we appreciate your kind words. Enjoy your GLC300, and we look forward to serving you in the future!

June 06, 2025

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Trinadad Rodriguez helped me find the perfect car! He took his time with me and help me through the entire process of finding a great car. And Paula Alpha helped me through the entire leasing process More

by Chrismail246
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Trinidad Rodriguez

Jun 09, 2025

Mercedes-Benz of the Woodlands responded

We're thrilled to hear about your experience with Trinidad and Paula! Our team always aims to provide personalized service, and it's great to know you found the perfect car. Thank you for your kind words and for choosing us! Enjoy your new ride!

June 04, 2025

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Excellent customer service. David Gonzalez is exceptional. I have bought 3 cars for my family in the last 2 years and every experience has been phenomenal! More

by zenyus
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Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez

Jun 05, 2025

Mercedes-Benz of the Woodlands responded

Thanks, Zenyus! We're thrilled to hear about your phenomenal experiences with David and our team. Your continued trust means a lot to us, and we look forward to continuing helping you and your family with any future car needs!

May 29, 2025

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I wouldn’t go anywhere else. We’ve bought numerous vehicle here and will continue to buy from these guys in the future. More

by rwhipple73
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, rwhipple73! We’re thrilled to hear you’ve had such great experiences with us. Your continued support and loyalty means the world to us, and we can’t wait to assist you with your next vehicle purchase!

May 07, 2025

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Excellent experience. They found the exact car we were interested in and had it here in 2days. Valet friendly and helpful throughout the buying process More

by MGM
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Fred Gallucci , Troy Williams

May 08, 2025

Mercedes-Benz of the Woodlands responded

Thanks, MGM! We're thrilled to hear about your excellent experience and that our team could find the perfect car for you so quickly. Your satisfaction is our priority, and we appreciate your kind words about our service.Enjoy your new ride!

May 04, 2025

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GREAT LOCATION WITH AMAZING SERVICE. .. CALEB SICK IS THE BEST. HE WIL GET INTO THE VEHICLE YOU ARE LOOKING FOR SEAMLESSLY... More

by MOTUS SIMUL
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Recommend Dealer
Yes

Other Employees Tagged: Caleb Sick

May 06, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Motus! We're thrilled you had a great experience and appreciate your kind words about Caleb. Our team is dedicated to providing seamless service, and it's wonderful to hear that he made your visit special. We look forward to serving you again!

April 25, 2025

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This was my first time servicing my vehicle at the Mercedes-Benz of the Woodlands. From start to finish, all staff members were professional and knowledgeable. All of the issues that my vehicle had pr More

by kyuoh62
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steven Davis

Apr 25, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Kyuoh62! We're thrilled to hear about your positive experience with our team. Providing professional and transparent service is our priority, and we look forward to continuing to support your vehicle's needs in the future. Your trust means a lot to us!

April 03, 2025

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Excellent experience with custom order for a 2025 GLC 350E through Sammy Mourtada. Very professional and knowledgeable of the product line and recommendations for our configureation. From order to delive More

by Michael P
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sammy Mourtada

Apr 03, 2025

Mercedes-Benz of the Woodlands responded

Michael, thank you for sharing your fantastic experience! We're thrilled to hear that Sammy provided such exceptional service and that your first Mercedes exceeded your expectations. Your recommendation means a lot to us, and we look forward to supporting you in the future! Enjoy your new GLC350E!

April 01, 2025

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It’s always a pleasurable experience visiting Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes deal More

by kstilling
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 02, 2025

Mercedes-Benz of the Woodlands responded

Kstilling, we’re thrilled to hear about your great experience with Trent and our team! Your loyalty means the world to us, and we’re excited to have you as lifelong customers. Thank you for sharing your thoughts, and we look forward to seeing you again soon!

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