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Paul Treseler
Paul Treseler at Cadillac of Norwood

Paul Treseler

Service Advisor

Cadillac of Norwood

700 Providence Highway - Route 1
Norwood, MA 02062

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Paul Treseler

September 25, 2025

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Employee Rating

Great service team and top techs. New facility looks great. Dependable and prompt service from experienced and long term people. More

by DOUG@SPENCERCOLLISION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Touma, Joe Fernandes

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September 25, 2025

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Everything was great. The best crew ever. Mikes the Best and George is awesome thsnkyou More

by RMARTIN0066
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Piacitelli, Frank Melo, John Jurasek, Lindsey Iacabbo, Shea Sullivan, Aldo Morelli, Valdet Zariqi, George Touma, Kaulder Good

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September 19, 2025

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George is an excellent asset to Cadillac Norwood he is always very helpful and extremely courageous More

by KMCK92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Piacitelli, Alex Gomes, Frank Melo, George Touma, Joe Fernandes

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Sep 22, 2025

Cadillac of Norwood responded

Thank you for your thoughtful review! George is truly an outstanding member of our team here at Cadillac Norwood, and we're fortunate to have him. His helpfulness and dedication to our customers never go unnoticed. We'll be sure to share your feedback with him - it will mean a lot. We appreciate your continued support and look forward to seeing you again!

September 16, 2025

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Employee Rating

There is no one better than Paul Treseler. He demonstrates a true concern for complete customer satisfaction and for excellence in the performance of his responsibilities. Been a customer of C More

by RFA116
Workmanship
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Cadillac of Norwood responded

Thank you so much for your kind words and for your loyalty over the past 14 years! We couldn't agree more - Paul Treseler is an exceptional member of our team, and your recognition of his dedication to customer satisfaction and excellence means a great deal. We're proud to have him represent Cadillac of Norwood and are grateful for customers like you who make our work so rewarding. We look forward to continuing to serve you for many years to come!

September 15, 2025

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Employee Rating

Made my appointment over the phone & got the date that I requested. Good service and personal. More

by QUIKTHNK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Cadillac of Norwood responded

Thank you for your feedback! We're glad to hear your appointment was scheduled easily and that you received the service and personal attention you deserve. We appreciate your business and look forward to assisting you again at Cadillac of Norwood!

September 15, 2025

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Employee Rating

Scheduled to work we took the car in as soon as I arrived and started working on it right away and completed the car and less time than they actually told me it would take excellent job More

by wje3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes, George Touma, Joe Fernandes, Jeff Donovan

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Sep 22, 2025

Cadillac of Norwood responded

Thank you for sharing your experience! We’re glad to hear that we were able to start work on your car promptly and finish even ahead of schedule. Providing efficient and excellent service is our priority, and it’s great to know we hit the mark. We appreciate your trust in Cadillac of Norwood and look forward to helping you again!

September 15, 2025

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Employee Rating

Friendly service people, service is effective, nice area to wait. They brought me right in and got to work. There were some mysteries to solve which took some time, and they were informative every step of More

by sdyer777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Cadillac of Norwood responded

Thank you for taking the time to share your experience! We're glad to hear that our service team provided friendly, efficient care and kept you informed throughout the process. Solving those “mysteries” can sometimes take a bit of time, but communication and comfort are key - and we’re happy to know you felt both. We appreciate your trust in Cadillac of Norwood and look forward to your next visit!

September 14, 2025

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Employee Rating

Ben dealing with them for quite a few years. Between Mike X, Al P and Paul Treseler I have been well taken care of! More

by BJOCHS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Cadillac of Norwood responded

Thank you for your loyalty over the years! We’re glad to hear that Mike, Al, and Paul have consistently taken great care of you. Our team at Cadillac of Norwood truly values your trust and looks forward to continuing to provide you with excellent service for many years to come!

September 13, 2025

Dealership Rating
Employee Rating

The service department at Norwood Cadillac is second to none! Jeff and George are stellar and always raise the bar with customer service. More

by ANNIE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Touma, Joe Fernandes, Jeff Donovan

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Sep 22, 2025

Cadillac of Norwood responded

Thank you for your fantastic feedback! We’re proud to hear that Jeff and George continue to raise the bar with their outstanding customer service. The service department at Cadillac of Norwood strives to be second to none, and it’s wonderful to know our efforts are making a difference. We appreciate your support and look forward to serving you again soon!

September 10, 2025

Dealership Rating
Employee Rating

Exceptional service from the moment I walked into the service department. Paul Treseler the service advisor is friendly, knowledgeable, and courteous. More

by HADGE811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Gomes, George Touma, Joe Fernandes, Jeff Donovan

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Sep 22, 2025

Cadillac of Norwood responded

Thank you for your kind words! We’re glad Paul Treseler provided you with friendly, knowledgeable, and courteous service from the moment you arrived. Our team at Cadillac of Norwood strives to deliver exceptional experiences every time, and your feedback means a lot to us. We look forward to serving you again!

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