Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 98

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

November 09, 2019

Dealership Rating
Employee Rating

Friendly I had good experience with this place. They were so friendly and nice. Armen was so helpful and fast. I recommend this place. THanks guys. More

by V_ANITA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Avanessian

Jun 22, 2020

Universal Mitsubishi responded

I'm glad you found us. We hope to keep your business for many years to come. Stay safe, Carlos De La Luz

November 08, 2019

Dealership Rating
Employee Rating

Best dealership experience was with Paul in the service depa Paul, definitely went out of his way to help me out with my Lancer GT. He is very knowledgeable in the cars, and was easily able to diagnose the probl More

by mquezada08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

Paul and his staff understands the importance of your time. I'm glad he was able to address your Lancer's needs efficiently and got you back on the road. We look forward to having him service your Lancer, for as long as you own it. Stay safe, Carlos De La Luz

November 08, 2019

Dealership Rating
Employee Rating

The staff was very friendly and they also professional. Paul and Armen were the employees who helped me. Armen was friendly and helped me with the paperwork. Paul made sure to tell me that the oil change wa More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Avanessian

Jun 22, 2020

Universal Mitsubishi responded

Nothing better that driving away in a clean car after it's been serviced. We look forward to yiou rnext visit. Stay safe, Carlos De La Luz

November 08, 2019

Dealership Rating
Employee Rating

Very happy with the service and friendly crew. I always look for Paul...the service representative. He is very nice, helpful and you always see him with a smile when he meets you. The service crew More

by mikellige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin

Jun 22, 2020

Universal Mitsubishi responded

It's important we express how much we appreciate your business when you first come in. Thank you, and we look forward to servicing your vehicle for many years to come. Stay safe, Carlos De La Luz

November 05, 2019

Dealership Rating
Employee Rating

Service Very good and friendly service hundred percent recommend it They did a great job on my car they always check for all the fluids topped it up very g More

by KOVDZHYANARMEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Avanessian

November 03, 2019

Dealership Rating
Employee Rating

I love my Mitsubishi Outlander PHEV! The service Dept is great. The staff is very friendly and helpful. I will definitely be back. The prices are reasonable too. More

by SBADEHULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

November 02, 2019

Dealership Rating
Employee Rating

Service was excellent The service guys are awesome (specially paul) very helpful and willing to work on the price. I came in for an oil change but after inspecting my car More

by BMUTUC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Avanessian

November 01, 2019

Dealership Rating
Employee Rating

Great to know that my vehicle is being handled expertly Paul and crew at the service center have always taken expert care of my Mitsubishi. I just got my regular service done along with a few other necessa More

by cc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

We appreciate very much for your continued patronage. We look forward to servicing your vehicle for many years to come. On behalf of Paul and his staff, thank you. Stay safe, Carlos De La Luz

November 01, 2019

Dealership Rating
Employee Rating

Excellent service with Paul Very nice and really good reliable service with Mr. Paul!!! They check the car and told me all things what was wrong Fast service! Thank you so mu More

by PaulMoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

We appreciate you choosing Universal Mitsubishi to Service your vehicle and you get the extra perk to have Paul help you. We look forward to your next visit. Stay safe, Carlos De La Luz

October 31, 2019

Dealership Rating
Employee Rating

Great customer service! Highly recommend speaking to Paul. My experience has been super amazing. Paul is super helpful, understanding, easy to talk to , very friendly , super knowledgeable about cars, good ad More

by NIGHTLIFEEDC016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

We appreciate you choosing Universal Mitsubishi and Paul to service your vehicle. We look forward to your continued business. Stay safe, Carlos De La Luz

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