Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 89

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

March 16, 2020

Dealership Rating
Employee Rating

It never ceases to amaze me how Paul and his team make my long drive well worth it. I have nothing but great experiances at Universal Mitsubishi. I have been a customer since Glendale and if it weren't for P More

by BURN
Recommend Dealer
Yes

Other Employees Tagged: Don't know his name but porter receiving vehicles and doing pre inspection of exterior....Great guy!

Apr 29, 2020

Universal Mitsubishi responded

Paul Strikes Again.... :) thank you so much for expressing your feelings and thoughts. Paul, his Staff and myself say, Thank you. I type these words with a smile. We all look forward to your next visit. Be safe, Carlos De La Luz

March 16, 2020

Dealership Rating
Employee Rating

Paul has always provided excellent service! Always willing to go the extra mile and prompt attention. No need to remind him of anything, just plain good service period! More

by JAMESDEAN130
Recommend Dealer
Yes
Apr 29, 2020

Universal Mitsubishi responded

I'm certain he knows, but I will tell him you took the time to mention his name with kind words. He doesn't perform for praise, he just understands the value of his customers. Be safe, Carlos De La Luz

March 16, 2020

Dealership Rating
Employee Rating

Paul is an asset to. Mitsubishi. He ensured all issues were attended. I experienced excellent service. Justin also made me comfortable Thank you. You have efficient staff More

by INF_AIDE
Recommend Dealer
Yes

Other Employees Tagged: Justin

Apr 29, 2020

Universal Mitsubishi responded

Thank you for taking the time to mention our Dynamic Duo (Paul & Justin), they both make every effort to make you r visit as pleasant as possible. I make certine they know of your wonderful experience. Stay Safe, Carlos De La Luz

March 16, 2020

Dealership Rating
Employee Rating

Excellent service as usual, Paul and his crew were nice and very helpful. I always prefer this dealer for my car service needs. Please keep doing well... More

by Anthony
Recommend Dealer
Yes

Other Employees Tagged: Zakk Kim , Armen Avanessian

Apr 29, 2020

Universal Mitsubishi responded

Our Service Department appreciates your kind words. I'll make sure they're aware of the time you took to mention them..... We look forward to you next visit. Be safe, Carlos De La Luz

March 15, 2020

Dealership Rating
Employee Rating

My overall experience was great. Paul attended to all my needs for my car and was very thorough with his inspection. I left feeling great about my car. More

by KENNREAMICO
Recommend Dealer
Yes
Apr 29, 2020

Universal Mitsubishi responded

We appreciate your kind words. I'm glad Paul gave you the Service our customers deserve. Continue enjoying your vehicle and we look forward to your next visit. Stay safe, Carlos De La Luz

March 14, 2020

Dealership Rating
Employee Rating

Excellent service department and staff. Paul is committed to taking the best care of your car. I am glad I went to this Mitsubishi dealer. More

by THEWIRELESSLINK
Recommend Dealer
Yes
Apr 29, 2020

Universal Mitsubishi responded

Your visit is important too us. It gives us joy, that you found your experience a pleasant one. We look forward to your next visit. Stay safe, Carlos De La Luz

March 13, 2020

Dealership Rating
Employee Rating

The staff is overall outstanding! Paul was very professional and knowledgable. I definitely recommend getting your car service here. They always look out for there customers. Thank you Universal Mi More

by RETZNOB112
Recommend Dealer
Yes
Apr 29, 2020

Universal Mitsubishi responded

Your time taken to share your thoughts is very much appreciate. We look forward to servicing your vehicle in the future and to simple say Thank you. Stay safe, Carlos De La Luz

March 11, 2020

Dealership Rating
Employee Rating

The best service ever Got in and out in no timeFair The best service ever Got in and out in no time Fair price and quality work Free coffee and WiFi What more do you need More

by RICHHARO
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila , Armen yagubyan

Apr 29, 2020

Universal Mitsubishi responded

The Dynamic duo (Paul & Junior) strikes again..... I'm glad we made your wait a comfortable one. We look forward to your next visit. Stay safe, Carlos De La Luz

March 11, 2020

Dealership Rating
Employee Rating

Nice place,POL is very helpful from service dept.the only thing is a bit far from my apt..got this car 2016 at Glendale which is 10 min away from my apt.. More

by LXLAUREN
Recommend Dealer
Yes
Apr 29, 2020

Universal Mitsubishi responded

Hello Lauren, It gives us tremendous pride that you make the time to drive the extra mile to see us and have our Service department assist you. We really appreciate and thank you for your business. Stay safe, Carlos De La luz

March 11, 2020

Dealership Rating
Employee Rating

Very helpful and caring workers always look for ways to help as well as great customer service they get into details about your vehicle. Highly recommend. More

by Jsalcedo43
Recommend Dealer
Yes
Apr 29, 2020

Universal Mitsubishi responded

Thank you so much for sharing your experience with our Sevice Department. We lok forward to your next visit. Stay safe, Carlos De La Luz

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