Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 8

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

June 09, 2025

Dealership Rating
Employee Rating

I went in for an oil change and was out sooner than anticipated. Everything went great. More

by DEANMONGAN
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Recommend Dealer
Yes

June 07, 2025

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Paul is always on top of things, very helpful, very courteous, and takes care of customers very well. Recommended for all Mitsubishi car services. More

by JUSTIN THORNE
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Recommend Dealer
Yes

May 31, 2025

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Paul and his team are wonderful. They are very knowledgeable and get you in qnd out as fast as possible. More

by GWENBEE22
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Recommend Dealer
Yes
Oct 22, 2025

Universal Mitsubishi responded

I'm glad Paul and his team have been able to take care of your vehicles nedds. We look forward to your continued patronage. Thank you......... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 27, 2025

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This is one of the most efficient dealerships I've worked with. They are professional and extremely helpful More

by DEMONEHELLER
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Recommend Dealer
Yes
Oct 22, 2025

Universal Mitsubishi responded

Reading your review, I'm stairing at my monitor and saying it before I type It. THANK YOU!....... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 25, 2025

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Paul at the service center was extremely professional and courteous. He kept me updated on the progress of my vehicle and answered all of my many questions with patience. I will definitely continue to have m More

by stephanieemma34
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

Thank you, we know you have choices and appreciate you giving Universal Mitsubishi the opportunity to service your vehicle. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 25, 2025

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Great service I can always Depend on Mitsubishi found the problem, expeditiously and fix my vehicle More

by TZULIMIKO
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

Thank you for chooising Universal Mitsubishi the opportunity to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 23, 2025

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Top not service. First time I used them, but we'll definitely be back. Very pleasant experience all around More

by dick_and_sharon
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Recommend Dealer
Yes
Oct 22, 2025

Universal Mitsubishi responded

Thank you so much for giving us the opportunity to service your vehicle. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 16, 2025

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Amable personal y buen servicio hhhh hhhh hhfgg bhfg gghh hhh hhhh hhh hhh hhh hh More

by ORLANDOGUZMAN26
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Recommend Dealer
Yes

May 10, 2025

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My experience was a success and pleasant one. I will go back again and will recommend universal Mitsubishi to others. More

by FARIDEH2
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

May 07, 2025

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I've been using Universal Mitsubishi for over a decade. Their work is excellent and prices are good More

by JBCM8610
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

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