Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 74

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

October 15, 2020

Dealership Rating
Employee Rating

I was given a car from their lot to use, while my car was being repaired. The service is great. The people are very professional and nice. More

by ERAWERWER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

October 15, 2020

Dealership Rating
Employee Rating

Great service. Friendly and knowledgeable staff. Paul was very helpful. Finished the job quickly, I didn’t have to wait for long. They also washed my car so it was nice and clean. More

by LINEAT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 12, 2020

Dealership Rating
Employee Rating

The timing belt of my 2006 outlander was replaced at Universal Mitsubishi recently. Paul at service department was very helpful, knowledgeable, and easy to communicate. I really appreciate his profes More

by kxin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Universal Mitsubishi responded

Hello and thank you, We appreciate you choosing our service department. With your new timing belt, you'll continue enjoy driving your 2006 Lancer. We look forward to your next visit. Stay safe, Carlos De La Luz

October 08, 2020

Dealership Rating
Employee Rating

Paul is always helpful when bringing my car in. Kept me up to date on the status of the project and he and the dealership delivered top notch service More

by Paul Kersh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

October 05, 2020

Dealership Rating
Employee Rating

Always great service! Paul and Armen are always professional, helpful and most of all, honest. I’ve been going to this dealership for years and followed them to the Duarte location after they moved More

by ZEBA RIAZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The other Armen, I don’t think he’s listed?

October 02, 2020

Dealership Rating
Employee Rating

friendly,good sercive,every thing is so good ,only some service price so much high,overall is good,just review need 25 word minimum is not better More

by Jackie Chen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila

October 01, 2020

Dealership Rating
Employee Rating

Good service and honest thank you very much when I need your guys I will come back again I will recommend to all my friends More

by Tan Tran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Oct 08, 2020

Universal Mitsubishi responded

Hello Tan, I'm glad we were able service your vehicle. We appreciate your kind words. I noticed your 3 Stars for quality, let us learn from your experience. Kindly give me a call so we can improve on your next visit. Stay safe, Carlos De La Luz

October 01, 2020

Dealership Rating
Employee Rating

Very great! Paul was very accommodating and took every chance for me to understand every detail about the car and what it needs! I will sure 100% be back! More

by DOMINICORCENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2020

Universal Mitsubishi responded

Hello Dominic, Thank you for sharing your experience and your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz

September 30, 2020

Dealership Rating
Employee Rating

Universal Mitsubishi always has great service. They make you feel at home while you wait. Thank you Armen for the quality customer service you provided. More

by m_moran55
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Oct 02, 2020

Universal Mitsubishi responded

Thank you so much for your kind words. We hope you continue choosing us too service your vehicle. Stay safe, Carlos De La Luz

September 30, 2020

Dealership Rating
Employee Rating

Since 2016 I am Universal Mitsubishi dealer customer. Always when I brought my car for service the staff guys very polite and very professional a specially Service Department specialists. More

by HAYK1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Oct 02, 2020

Universal Mitsubishi responded

Thank you for the last 4 years you've chosen us too service your vehicle. We hope you continue giving us the opportunity. Stay safe, Carlos De La Luz

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