Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 51

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

March 05, 2022

Dealership Rating
Employee Rating

Service writer Armen ordered my parts ahead of time and was able to do the repairs the same day. That was great service thank you More

by ESHAYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Mar 06, 2022

Universal Mitsubishi responded

Hello Eshaya, It's rewarding to hear a customers satisfaction. I hope you give us the opportunity to continue servicing your vehicle. Please let me know if I could ever be of any assistance. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 04, 2022

Dealership Rating
Employee Rating

Paul and the whole team are great! They have helped so much know how to optimize my car and take care of it, and are super friendly and responsive. I was able to work while I waited fo More

by DAWNCROSBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2022

Universal Mitsubishi responded

Hi Dawn, we appreciate you so much for giving us the opportunity to service your vehicle. We look forward to your next visit.Please let me know if I could ever be of any assistance. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 04, 2022

Dealership Rating
Employee Rating

Best experience I had in a long time professional staff helpful and friendly customer service will definitely recommend them More

by ELMIRA.DAVTYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2022

Universal Mitsubishi responded

Hello Elmira, I am so glad Paul and his Staff where able to give you a deserved experience. I thank you for the oportunity and look forward to your next visit. Please let me know if I could ever be of any assistance. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 04, 2022

Dealership Rating
Employee Rating

Great people that help you. Also Paul is one of the best employees always there to help me on whatever my car needs. More

by NIGHTLIFEEDC016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2022

Universal Mitsubishi responded

Hello Nightlife, I'm so glad Paul crossed your path and was able to help taking care of your vehicle. We look forward to a lohg term relationship in takeing care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550-1500

February 28, 2022

Dealership Rating
Employee Rating

Dealer is top notch - Paul and Armin are men of real integrity and candor. I cannot be more happy with the service received More

by ROGER23MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Aug 02, 2022

Universal Mitsubishi responded

Hi Roger, I think from your words you where very satisfieds with Paul and Armens attention.... :) Great, that's the way it should be. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818) 550-1500

February 27, 2022

Dealership Rating
Employee Rating

Mr Paul always with the excellent service, I do apreciate the good service. thank you so much y'll! More

by ESPINOZA CARLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 27, 2022

Dealership Rating
Employee Rating

Great service-honest and fair. Very helpful with scheduling and fixing things that need to be repaired More

by JKDICKTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

February 23, 2022

Dealership Rating
Employee Rating

Fast and efficient. I would recommend them to everyone and I will be back soon. More

by BARBARACURTIS08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2022

Universal Mitsubishi responded

Our first name is FAST and our Last anme is EFFICIENT :) Thank you Barbara, we really appreciate your 5 Star Review, we look forward to your next visit. Stay safe, Carlos De La Luz

February 19, 2022

Dealership Rating
Employee Rating

Everything went smooth and fast. Paul gave all the needed attention and explained clearly how everything would be done. More

by GVILHERMELEITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2022

Universal Mitsubishi responded

Team Paul always get the job done..... THank you fro your continued Patronage, and look forwrad to your next visit. Stay safe, Carlos De La Luz

February 16, 2022

Dealership Rating
Employee Rating

We had a wonderful experience purchasing at this location! Service was fantastic and the dealership was pristine. Will definitely be coming back. More

by Alyssa Fortaleza Devero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2022

Universal Mitsubishi responded

Thank you Alyssa, We appercaite your kind words and 5 Star Review. We look forward to your continued patronage. Stay safe, Carlos De La Luz

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