Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 49

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

April 23, 2022

Dealership Rating
Employee Rating

amazing. Paul went above and beyond with his service. he explained things in an easy to digest way, tried his best to help us in every way possible. his profe More

by whatsername
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Apr 27, 2022

Universal Mitsubishi responded

Thank you so much for your very kind words. I'm glad you found your experience pleasent, I hope you continue givieng us the opportunity to service your vehicle in the future. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 20, 2022

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Employee Rating

Paul was very helpful. He new we are under time pressure and did everything he could for a quick resolution. More

by Uri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2022

Universal Mitsubishi responded

Hi Uri, I appreciate you taking the time to share your 5 Star experience. I'm glad Paul was able to help with your time restrictions. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 13, 2022

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Employee Rating

Best service nice customer service attention for each detail offering coffee and other stuff Employees from the service department the best More

by BEKNICK10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Apr 22, 2022

Universal Mitsubishi responded

Thank you for taking the time to share your 5 Star review and kind words about our Service staff and experience. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 11, 2022

Dealership Rating
Employee Rating

Armen is the best and very professional my family and I followed Armen and Poul in every location they moved More

by jvitagli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Apr 14, 2022

Universal Mitsubishi responded

Thank you so much for taking the time to share your experience and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 09, 2022

Dealership Rating
Employee Rating

Paul in the service department is amazing. Very professional and caring. Thanks for the good work and for helping me get my oldie but goodie back on the road. More

by Keeping da Mits Alive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Apr 14, 2022

Universal Mitsubishi responded

Thank you so much for taking the time to share your experience and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 05, 2022

Dealership Rating
Employee Rating

Another grate experience at Universal Mitsubishi’s service department. Fast service and their new location in Van Nuys is very convenient. More

by WALTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Apr 07, 2022

Universal Mitsubishi responded

Hi Walter, I'm Paul and his Staff again met your expectations. I hope you continue giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

April 03, 2022

Dealership Rating
Employee Rating

I have been visiting this dealership off and on for 5 yrs and have always received excellent service More

by jdearmas0422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Apr 03, 2022

jdearmas0422 responded

👍

April 02, 2022

Dealership Rating
Employee Rating

I went to this Dealership because I had remember how Professional Paul was at the other Mitsubishi dealership that I took my car to. My problems are fixed now my car runs great and has also passed the s More

by VUNTO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Universal Mitsubishi responded

Thank you giving us the opportunity to service your vehicle again. We also appreciate your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 28, 2022

Dealership Rating
Employee Rating

Great service. Paul was very helpful in servicing my car along with assessing its future maintenance needs. More

by MBSILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2022

Universal Mitsubishi responded

Hello Silvia, I'm so glad Paul was able to with your vehicles service needs. Thank you for your 5 Star review and we look forward otto your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

March 27, 2022

Dealership Rating
Employee Rating

Friendly, honest, efficient. The best dealer maintenance experience I have ever had. I would recommend this dealership to anyone. More

by Michaeltarpainting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila

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