Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Paul Tokatlyan

Overview Reviews (1289) Inventory (159)

Contact Me

View All Employees

< View All Employees

Paul Tokatlyan

Paul Tokatlyan | Page 43

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me

4.9

1,289 Reviews

Overview Reviews (1289) Inventory (159)

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian

English

4.9

1,289 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Paul Tokatlyan

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

1289 Reviews of Paul Tokatlyan

August 15, 2022

Dealership Rating

Employee Rating

Paul, service manager is professional, he communicates with his customers and he is honest. He is a fantastic manager with his customers and he is honest. He is a fantastic manager More

by Josephine king

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Tiki N

Report | Print

Aug 25, 2022 -

Universal Mitsubishi responded

Hi Josephine, we appreciate your kind words and 5 Star review. I hope we've earned your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.1500

August 15, 2022

Dealership Rating

Employee Rating

We were able to get an appointment quickly, and the staff really helped us. Paul even gave us advice about speaking with the dealership who sold us our car. We felt relieved after getting such quick help and really helped us. Paul even gave us advice about speaking with the dealership who sold us our car. We felt relieved after getting such quick help and feedback at Sherman Oaks Mitsubishi! More

by KERISPEGREN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Aug 25, 2022 -

Universal Mitsubishi responded

Thank you for the opportunity to service your vehicle. I'm glad Paul was able to give some words of comfort, I hope we see you for your next service. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (818)550.150

August 12, 2022

Dealership Rating

Employee Rating

Paul and the service team were excellent and ensured my needs would be taken care of needs would be taken care of More

by MELVIN BATRES

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Report | Print

Aug 16, 2022 -

Universal Mitsubishi responded

Hi Melvin, we appreciate the opportunity and trust to service your vehicle. Thank you for your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 12, 2022

Dealership Rating

Employee Rating

Im satisfied and happy on the service. I will be going back for my next service. I will be going back for my next service. More

by Tomcat

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Armen Yagubyan

Report | Print

Aug 16, 2022 -

Universal Mitsubishi responded

Hi Tomcat, I'm glad our service department was able to help and earn your return. I appreciate your 5 Star review. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 09, 2022

Dealership Rating

Employee Rating

Really attentive n knowledgeable. n professional stuff, took care of my Recalls. Attentive n Acertive, I expected the Best, n they did Deliver!! Thanks!! To the Technical Department n n professional stuff, took care of my Recalls. Attentive n Acertive, I expected the Best, n they did Deliver!! Thanks!! To the Technical Department n Manager In Charge for you Services' More

by SKYDIVE00

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Report | Print

Aug 16, 2022 -

Universal Mitsubishi responded

Thank you so much for giving us the opportunity to service your vehicle and your 5 Star review. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 09, 2022

Dealership Rating

Employee Rating

Had amazing service got my car in and finished same day so i was able to drive back home to Arizona. so i was able to drive back home to Arizona. More

by CRAZYKYLE2121

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Aug 16, 2022 -

Universal Mitsubishi responded

I appreciate you taking the time to express your satisfaction and 5 Star review. Visit us next time your in town. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 09, 2022

Dealership Rating

Employee Rating

After my service, I’m confident my car is ready to get me to my destination. to my destination. More

by LILGRAMY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Aug 16, 2022 -

Universal Mitsubishi responded

Thank you for putting your in us to take care of your vehicle. we look forward to your net visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 08, 2022

Dealership Rating

Employee Rating

They’re always very helpful and very prompt and doing good work. And excellent customer service . good work. And excellent customer service . More

by fourkings0601

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Report | Print

Aug 16, 2022 -

Universal Mitsubishi responded

Thank you for your continued patronage and 5 Star review. we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 07, 2022

Dealership Rating

Employee Rating

Great customer service! service managers are the best! always truthful knows what they are doing, iv been coming here for my mitsubishi mirage 2015 since then. service managers are the best! always truthful knows what they are doing, iv been coming here for my mitsubishi mirage 2015 since then. More

by Ramiro Godinez

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Report | Print

Aug 16, 2022 -

Universal Mitsubishi responded

Hi Ramiro, we appreciate your ongoing patronage. Thank you for your 5 Star review and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

August 07, 2022

Dealership Rating

Employee Rating

Very efficient and effective. Paul listened to my concerns and explained in detail my options. Paul listened to my concerns and explained in detail my options. More

by Jara Mendez

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Aug 16, 2022 -

Universal Mitsubishi responded

Hi Jara, I'm glad Paul built confidence in giving us the opportunity to service you vehicle. Thank you for your 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com (8 18) 550-1500

Dealership Inventory (159 Vehicles)

2026 Mitsubishi Outlander | new

$40,835

2026 Mitsubishi Outlander

new

Gray exterior

Automatic

Front-wheel Drive

$40,835

View Vehicle Details

View Details

2026 Mitsubishi Outlander | new

$37,920

2026 Mitsubishi Outlander

new

Black exterior

Automatic

Front-wheel Drive

$37,920

View Vehicle Details

View Details

2023 Dodge Durango | used

$28,895

2023 Dodge Durango

used

White Knuckle Clearcoat exterior

Automatic

All-wheel Drive

$28,895

View Vehicle Details

View Details

2025 Mitsubishi Outlander PHEV | new

$38,925

2025 Mitsubishi Outlander PHEV

new

White Diamond exterior

Automatic

Four-wheel Drive

$38,925

View Vehicle Details

View Details

2026 Mitsubishi Outlander Sport | new

$24,705

2026 Mitsubishi Outlander Sport

new

Labrador Black Pearl exterior

Automatic

Four-wheel Drive

$24,705

View Vehicle Details

View Details

2025 Chevrolet Blazer | used

$27,998

2025 Chevrolet Blazer

used

Black exterior

Automatic

All-wheel Drive

$27,998

View Vehicle Details

View Details

View All Inventory