Paul Tokatlyan | Page 34
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 2 mos
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
March 01, 2023
Finally able to repair my 2006 Mitsubishi Eclipse with knowledgeable people. Unfortunately, had to drive from Santa Monica to Sherman Oaks a bummer. knowledgeable people. Unfortunately, had to drive from Santa Monica to Sherman Oaks a bummer. More
Other Employees Tagged: Armen Yagubyan , George (absolute sweetheart—very kind)
February 20, 2023
Very professional, know their job, good customer service, will come back again. Nice people in this branch service, will come back again. Nice people in this branch More
Other Employees Tagged: Armen Yagubyan
February 15, 2023
The sales rep was very considerate and professional as he explained everything to us. He answered all of our questions to our satisfaction. explained everything to us. He answered all of our questions to our satisfaction. More
Other Employees Tagged: Tiki N, Junior Avila, Armen Yagubyan
February 12, 2023
This Universal Mitsubishi dealership is my new car dealer! When you walk inside , starting with the lady receptionist until the lady in finance, they welcome you with smile. They work very hard for y dealer! When you walk inside , starting with the lady receptionist until the lady in finance, they welcome you with smile. They work very hard for you to keep you satisfy and send you home happy with a smile sitting in your new vehicle. Excellent , helpful and professional staff. Completely SATISFIED with everything. Zakk the salesman was amazing guy. He was so honest and nice and helpful. He wasn't annoying or pushy person to just sell you a car. He took his time to explain every detail about the car and he was very patient. After buying my car, he explained every detail about the car and he made sure I GOT IT ! Bobby was an awesome, knowledgeable guy who's in this business for long time and his goal was just to help you, so you can get the best deal on your favorite car. He worked very hard to get what I wanted and I got it ! The only bad thing about him is, when it comes to soccer , he's Manchester united fan ( Lol) !!!!!!! Just joking Bobby Now is time to talk about Tiki ! She's the last person of your day ( finance lady) and I can tell that I wish she was the first ,second ,third and last person ! I mean she is an amazing lady. Very nice, professional, jolly , courteous and ofcourse very PRETTY !!! She is another professional person like Bobby who works extremely hard for you to send you home with smile and your favorite car with the best deal. I was witness and saw how he was on the phone all the time to help me and other customers. Thank you so so so so much Tiki ,Tigranoohi ( I never forget this name) for a great and excellent experience with you and other staff at Universal Mitsubishi . You make our life more joyful and bring happiness with your kindness ! I never forget you and I hope I'll see you again ! I recommend %100 this dealership to whoever is reading this ! You won't regret to visit this dealership and these amazing people . Again , thank you soooooooo much . Love you guys ! More
Other Employees Tagged: Tiki N, Zakk Kim, Bobby Gharibian, Carlos De La Luz , Stephanie Viteri
February 12, 2023
Universal Mitsubishi understands my Mitsubishi Lancer ES 2002. I love my car, and they respect the 367,415 miles on it. They are taking real good care of my car, and targeting any maintenance it requires be 2002. I love my car, and they respect the 367,415 miles on it. They are taking real good care of my car, and targeting any maintenance it requires because they are the expert engineers. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
February 11, 2023
As always, the team at Universal Mitsubishi set the bar for quality service and positive customer experience. Today, I went in to have service done for my 2019 Mitsubishi Mirage. Paul and his service dep for quality service and positive customer experience. Today, I went in to have service done for my 2019 Mitsubishi Mirage. Paul and his service department team are top notch. They are true professionals and deliver outstanding service! More
Other Employees Tagged: Tiki N
February 08, 2023
The experience was quick and easy and got a good oil change done and customer service was great change done and customer service was great More
Other Employees Tagged: Junior Avila
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