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Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 32

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

June 09, 2023

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Employee Rating

Wonderful Services always looking forward to my next car check and bring me an in for its maintenance I thank you very much everybody at the Mitsubishi of Van Nuys and staff More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

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Jun 16, 2023

Universal Mitsubishi responded

Thank you so much for your continued patronage and 5 Star review. We trully appreciate you giving us the opportunity to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 07, 2023

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Really knowledgeable, and great service by Paul and his team. Got an oil change, a headlight and several other lights replaced. And gave me full inspection of what my vehicle needed. I’ll continue to servi More

by Javier
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Junior Avila, Armen Yagubyan

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Jun 16, 2023

Universal Mitsubishi responded

Thank you Javier, we appreciate your continued patronage and 5 star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

June 07, 2023

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Employee Rating

Thank you the Universal Mitsubishi for having the greatest service department I can always rely on! More

by PAPULLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

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Jun 16, 2023

Universal Mitsubishi responded

Thank you, we're grateful you've chosen Universal Mitsubishi to service your vehicle. We appricate your continued patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

May 30, 2023

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Got my door lock fixed in great time, were flexible with the price which I appreciated More

by hayley.buckingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

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Jun 16, 2023

Universal Mitsubishi responded

Hi Hayley, I'm glad you're able to now lock your door :) We appreciate you giving us the opportunity to service your vehicle and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 29, 2023

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Employee Rating

Great Staffing great service they treat you like family makes me happy every time I go to get my car service want to thank everybody for the staff looking forward to my next visit More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Junior Avila, Armen Yagubyan

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Jun 16, 2023

Universal Mitsubishi responded

Thank you so much........ Your recognition is extremely rewarding. On behalf of Paul and the entire Universal Mitsubishi, thank you..... Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 29, 2023

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Employee Rating

Service was excellent. Work completed on time. Ask me if I need I had any other concerns More

by davoodnemeth
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Service Communication
Recommend Dealer
Yes
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Jun 16, 2023

Universal Mitsubishi responded

Thank you so much..... Your recognition, kind words and 5 star review is appreciatred. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 18, 2023

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Good customer service with welcoming attitude which make us feel that we came to the right place More

by mcouja
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Recommend Dealer
Yes
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Jun 16, 2023

Universal Mitsubishi responded

I'm so glad we met your expectations and hope you continue choosing Universal Mitsubishi to service your vehicle. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

May 13, 2023

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Employee Rating

Great service like always want to thank Paul and the rest of the staff I was pleased with the service and thank you so much for the rest of the staff More

by wllmmorrison2018
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

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Jun 16, 2023

Universal Mitsubishi responded

Thank you for your continued patronage and 5 Star review. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Jun 16, 2023

wllmmorrison2018 responded

Thank you

May 07, 2023

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Friendly and fast service. They didn’t chatge me for many of the items I asked them to check which was very nice. More

by YouSentThisToMe
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Service Communication
Recommend Dealer
Yes
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Jun 16, 2023

Universal Mitsubishi responded

Thank you for choosing Universal Mitsubishi and giving us the opportunity to service your vehilce. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

April 29, 2023

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Employee Rating

good service, kind people. I appreciate work they did to my car. Thank you! I will come back.:) More

by ERIKADAMROZE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 16, 2023

Universal Mitsubishi responded

Hello Erika, I'm glad our service department met your expectations and satisfied your vehicles needs. We also appreciate your 5 star review, we look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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