Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 13

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

November 25, 2024

Dealership Rating
Employee Rating

Always a great experience with Paul and Armen. Very knowledgeable and professional. They are very helpful. More

by mrchemguy
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

November 22, 2024

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Employee Rating

Came in for an oil change and they noticed that both of front shocks had a tear and other things that needed to be replace. Talked to Paul the manager and we discuss what are options. Since it's my daily c More

by BROCKSAMA
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2025

Universal Mitsubishi responded

Paul understance the importance of having a well maintained vehicle. I'm glad he was able to help. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 16, 2024

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The place is friendly and means business and everything has been done professionally my problem had been solve in time. More

by CARLOSAMADO2008
Recommend Dealer
Yes
Oct 22, 2025

Universal Mitsubishi responded

Thank you, I appreciate you sharing your experience We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 14, 2024

Dealership Rating
Employee Rating

Andy was a god send an absolutel angel. He made me feel so safe and secure and made the experience of buying my next bestie car amazing. 🤩 I will forever be grateful. Give him a major r More

by JEANNIAROBINETTE
Sales Price Transparency
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Recommend Dealer
Yes
Oct 22, 2025

Universal Mitsubishi responded

Do you know how hard it is for him to keep his angel wings tucked in his shirt??? :) Your joy is what satisfies us. Enjoy your vehicle for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 14, 2024

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Always a grate experience with Paul at the service department of Universal Mitsubishi in Sherman Oaks! More

by WALTER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

Another point for Paul..... what about me? Kidding, he deserves every praise and then some. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

November 09, 2024

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Paul continues to provide outstanding customer service and truly cares for the customers! Beyond satisfied and grateful for the care that I receive at this location. Thank you!!! More

by LESYA998
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Recommend Dealer
Yes

November 07, 2024

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Prompt. Great service They explain every detail of your service And keep to the estimated time More

by dpile518
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

November 02, 2024

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Really good costumer’s service from everyone on field I love this place thank you for you support More

by GONZALEZRINA323
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

November 01, 2024

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Employee Rating

Armen is extremely honest, knowledgeable, helpful and attentive. He listened to my concerns and explained the repairs that were needed. The repairs were made promptly, as promised and I’m very happy with More

by LINEAT5
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

October 30, 2024

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Employee Rating

Always have a great experience here because of Paul! I come back here thanks to him for my maintenance More

by SHARONHLEEE
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Recommend Dealer
Yes
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