Paul Tokatlyan | Page 119

Service The representative that I worked with was Paul. This is my second time working with him, the first was when he was still in Glendale. I'm pleased wi The representative that I worked with was Paul. This is my second time working with him, the first was when he was still in Glendale. I'm pleased with the customer service now as I was then. Paul is very professional and straightforward. He informed me of the work I needed done on my car, kept me updated as far as what's being done, but never pressured me into anything. That's the kind of quality service that I appreciate. More

by SP.TAMBIDAO Verified Customer Verified Customer

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Great Customer Service I love this facility it’s always very clean and all personnel is very friendly, polite and helpful they take very good care of my car I love this facility it’s always very clean and all personnel is very friendly, polite and helpful they take very good care of my car More

by Mom 88 Verified Customer Verified Customer

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Software updates Had a Great experience the process went very smooth and my car was ready within the time that was promised to me when I first came . Had a Great experience the process went very smooth and my car was ready within the time that was promised to me when I first came . More

by EDEBRAHIMIAN Verified Customer Verified Customer

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Great service! Dennys and Paul did a great job of taking care of my broken window. Fast and friendly every time I go into their dealership. Cheers! Dennys and Paul did a great job of taking care of my broken window. Fast and friendly every time I go into their dealership. Cheers! More

by Outlander PHEV Verified Customer Verified Customer

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Excellent service by Paul I went to get a maintence for my outlander plug-in. You always worry how much they charge you. Paul actually looked up a coupon I can use (I didnt eve I went to get a maintence for my outlander plug-in. You always worry how much they charge you. Paul actually looked up a coupon I can use (I didnt even ask for it), and I got the oil change for free. What a nice guy! More

by HJIHOON Verified Customer Verified Customer

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Excellent dealership! Great team! Excellent service from start to finish, It is the 5th new car we bought from this dealership and every time they were great. Tiki helped u Great team! Excellent service from start to finish, It is the 5th new car we bought from this dealership and every time they were great. Tiki helped us finding the right car within budget and assisted in giving me details of one I'd saved online. The whole process was remarkably slick from beginning to end. Car is great so far. We would like to continue servicing the cars to Paul who has always accommodated our schedule. I would recommend this company and already have done so. All in all though very happy. More

by Benga Verified Customer Verified Customer

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oil change The wait was not bad at all. I did not wait more than an hour to get my oil change and they gave my car a nice little car wash as well. Overall, my ex The wait was not bad at all. I did not wait more than an hour to get my oil change and they gave my car a nice little car wash as well. Overall, my experience was great. More

by ALMAii18 Verified Customer Verified Customer

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ABS recall service Took my car in to serivice a recall on my brakes. Paul, who was very helpful in scheduling my appointment for service, upon arrival was prompt in assi Took my car in to serivice a recall on my brakes. Paul, who was very helpful in scheduling my appointment for service, upon arrival was prompt in assisting with my drop off and made sure I was aware of what would take place during my servicing. My brakes are much more responsive now, they did a great job! More

by micgreene1 Verified Customer Verified Customer

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Major Service Thank you Paul and the entire team at the Universal Mitsubishi service center for taking such good care of my vehicle and making the experience as sim Thank you Paul and the entire team at the Universal Mitsubishi service center for taking such good care of my vehicle and making the experience as simple as possible. The repairs that were done were originally misdiagnosed at another shop. The car was then sent to Universal where they quickly accessed the needs and made arrangements to get my vehicle back to me very expediently. Workmanship and service are excellent as always. I would highly recommend Universal Mitsubishi. Thank you again More

by tfy Verified Customer Verified Customer

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Reliable Great service as always. Everything is explained in detail before any work is done. The staff are friendly and accommodating. Serves great coffee... m Great service as always. Everything is explained in detail before any work is done. The staff are friendly and accommodating. Serves great coffee... maybe next time they'll have some donuts. More

by AKSQUEST Verified Customer Verified Customer

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