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Paul Tokatlyan
Paul Tokatlyan | Page 100
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
1,289 Reviews
Dealership Experience
24 yrs, 2 mos
Languages Spoken
Armenian
English
1,289 Reviews
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1289 Reviews of Paul Tokatlyan
October 19, 2019
Routine maintenance and repair The Montero needed an oil change and other pm work Done as well as an electrical issue diagnosed and repaired. Paul in the service dept. kept me i The Montero needed an oil change and other pm work Done as well as an electrical issue diagnosed and repaired. Paul in the service dept. kept me informed of the progress and had everything repaired and the truck ready for me to pickup in short order. More
by BERNHARDT L.
Verified CustomerOther Employees Tagged: Alex
October 16, 2019
Keeping my 2003 Galant in great shape! Brought my car in for an oil change and a check-up. The folks at Universal did a great job of finding those essentials that needed to be done to keep Brought my car in for an oil change and a check-up. The folks at Universal did a great job of finding those essentials that needed to be done to keep my car safe and reliable. They got the work done in a timely manner and the cost was fair and under the estimate. We've been a customer for a long time and will contnue to be one. More
by Brett
October 14, 2019
Went in to fix my navigation device. Had warranty Had warranty on my device. They did NOT fix anything. Very disappointed. Had to complain multiple time if they can fill my windshield spray, but faile Had warranty on my device. They did NOT fix anything. Very disappointed. Had to complain multiple time if they can fill my windshield spray, but failed at least 4-5 times to accommodate. Left scratches on my shift gear interior. More
by GHETTOFISH47
October 14, 2019
Great Service I've been along time customer and the service is constantly improving. I will continue to bring both of my vehicles to be serviced here. I've been along time customer and the service is constantly improving. I will continue to bring both of my vehicles to be serviced here. More
by KENNYDRUM1
Other Employees Tagged: Arman
October 11, 2019
Fast friendly 5 star service This is my favorite Mitsubishi dealer to come to and the only one I've doing business with ever since I discovered them earlier in 2019. I went in for This is my favorite Mitsubishi dealer to come to and the only one I've doing business with ever since I discovered them earlier in 2019. I went in for an oil change, and was out of there in a timely manner. They always wash my car, and inspect it and let me know if anything is wrong with my car when I take it in for a simple oil change. Paul and Arman are two great employees that always take care of me and answer all my questions, so thanks to those guys for their awesome customer service. More
by RWMSTUDENTS23
Other Employees Tagged: Armen Avanessian
October 11, 2019
Paul and Mitsubishi crew are awesome! I’ve purchased two new Outlanders and had the dealer in Glendale and now Duarte service both of them. I’ve always had superb service. I’ve worked with I’ve purchased two new Outlanders and had the dealer in Glendale and now Duarte service both of them. I’ve always had superb service. I’ve worked with Paul who knows my name instantly. Always gives me good advice. I never worry about being gouged. For the service this past week, Paul helped me determine what needed to be done so I wouldn’t be over my budget for the month and what I could safely postpone until the next scheduled visit. Honest, trustworthy and efficient! Thank you! More
by ALLYOUNEEDISLOVENORVA
October 09, 2019
Oil change Excellent service as already expected. Very professional staff. They make sure to explain everything that is being done to the car and what the next s Excellent service as already expected. Very professional staff. They make sure to explain everything that is being done to the car and what the next steps are for proper maintenance. More
by ZARA MOSIKIAN
October 09, 2019
Cool days ahead Friendly service advisors always thinking of the customer first. I always am thankful to have such confident professionals at this location. I feel be Friendly service advisors always thinking of the customer first. I always am thankful to have such confident professionals at this location. I feel better on the road knowing my car is in top condition after my service here. More
by Sunrise
Other Employees Tagged: Armen Avanessian
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