Paul Macchi | Page 21

Excellent Customer Service Paul Macchi was great to work with, very easy going, no pressure kind of person! Would recommend to anyone looking to get a new or used car! Paul Macchi was great to work with, very easy going, no pressure kind of person! Would recommend to anyone looking to get a new or used car! More

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We Helped Our Daughter Buy a Car My wife and I set out with our daughter to help her buy her first used car. Everything from start to finish was a pleasant experience. Paul Macchi was My wife and I set out with our daughter to help her buy her first used car. Everything from start to finish was a pleasant experience. Paul Macchi was very helpful and knowledgeable and made the process easy. I would recommend this dealer for any one looking for a used car. Their selection of used cars was large. A very happy customer. Paul, Justine and Jadalynn. More

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A five star, hassle free, worry free experience! Where do I start? I didn't think that buying a car would be so easy. But it was. My vehicle is 10 years old and I've been due for a new car for a whi Where do I start? I didn't think that buying a car would be so easy. But it was. My vehicle is 10 years old and I've been due for a new car for a while now. I've been putting it off due to other life circumstances. When I walked into the dealership, I was greeted very warmly by the desk staff & that is when I met Paul Macchi. This is only the 3rd car that I have purchased in my entire life, but he is hands-down the best salesman that I've ever dealt with. In fact, at times it did not even feel like I was dealing with a Salesman. He asked me to stay in the warm building while he brought the car around for me to test drive. We went on a test drive and it was very enjoyable and laid back. There was absolutely no pressure or sales tactics whatsoever. I truly felt like I was buying what I wanted, and not just what they wanted to sell me. I have been to two other Chevy dealers in the MetroWest area, and both of them tried to sell me on cars that I did not want. Imperial was the first dealership I visited where I felt absolutely no pressure, and I felt like I was truly in charge of the situation. As a solo female buyer, this really goes a long way. Paul Macchi really put me at ease from the first moment we sat down to go over the numbers. I truly felt they gave me a fair allowance on my trade considering the condition it was in. Dave , the finance manager, was super friendly and easy to talk to. He made the back office finance process a lot less stressful. I was able to qualify for financing terms and a monthly payment that I can afford. Dave also did not aggressively try to sell me on extra warranty and coverages. I only purchased the coverages that I wanted. Again, there was no pressure at any point during the entire day. I have to pinch myself because sometimes I can't even believe that I actually bought a new car today! I now have peace of Mind knowing that I'm driving a safe, reliable car. And I have Imperial Chevrolet to thank for that. I absolutely recommend this dealership, especially Paul and Dave. They truly made me feel at ease from start to finish. Also, as a nice Finishing Touch, they gave me a voucher so I could grab a bite to eat next door at the Mendon Diner. It was an absolutely wonderful way to end the day. I can't wait to pick up my new Chevy Cruze! More

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Absolutely amazing I had the best experience here. Paul and Ahmad helped me in Every way possible. I didn’t think I could afford anything but Paul and Ahmad made it poss I had the best experience here. Paul and Ahmad helped me in Every way possible. I didn’t think I could afford anything but Paul and Ahmad made it possible for me. I couldn’t be more excited about the vehicle that he helped me choose! More

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over all experience We located a car on your website and came to check it out. Paul Macchi approached us in a friendly manner. He was professional and very accommodatin We located a car on your website and came to check it out. Paul Macchi approached us in a friendly manner. He was professional and very accommodating and not annoyingly aggressive (which was extremely appreciated).Paul showed us the vehicle and answered any questions we had. He clearly explained the cost of the vehicle price as we had not read the fine print regarding the trade in policy etc. Due to the great deal and quality of the vehicle we continued with the purchase. Paul talked us through the process until he turned us over to Ahmed to finalize the purchase. Ahmad continued with the professionalism and helpful demeanor that Paul had exhibited earlier. Ahmad explained the extended warranty and process and we determined that it was well worth the expense. At pick up,Paul continued his excellent service. I told him that based on out experience at Imperial, we would definitely come back as well as recommend you dealership to others. More

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Be Sure To Ask For PAUL MACCHI!! Paul was our wonderful salesman! He was kind, respectful and most of all VERY VERY patient!!! We weren't entirely sure what we wanted and test drove s Paul was our wonderful salesman! He was kind, respectful and most of all VERY VERY patient!!! We weren't entirely sure what we wanted and test drove several cars. Paul worked with us and made sure our decision was right for us! He is honest and helped us get the best deal for us! I would definitely recommend making an appointment with Paul the next time you visit Imperial!!! Thanks so much for getting us our dream car!!! GMC Yukon SLT Kerri and Stacey Johnson-McMahon :) More

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Found my new dealership Paul worked for 3 days getting me into my new vehicle and I couldn't be happier.... he bent over backwards to make this a very easy purchase. I'll be Paul worked for 3 days getting me into my new vehicle and I couldn't be happier.... he bent over backwards to make this a very easy purchase. I'll be buying my vehicles from him from now on. More

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Very helpful & courteous Paul was able to answer all my questions and had the truck ready on time. He also helped set up the XM radio and on star apps on the truck. Thanks Paul was able to answer all my questions and had the truck ready on time. He also helped set up the XM radio and on star apps on the truck. Thanks Paul More

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Quick and Easy Plenty of inventory which made the selection process easy. We narrowed it down to the car we wanted. Paul worked the numbers with us and we were out Plenty of inventory which made the selection process easy. We narrowed it down to the car we wanted. Paul worked the numbers with us and we were out of there pretty quickly. More

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First experience We were very pleased with our salesman Paul. He made the experience pleasant and easy. He was knowledgeable about the product , friendly and thorough. We were very pleased with our salesman Paul. He made the experience pleasant and easy. He was knowledgeable about the product , friendly and thorough. We will return to this dealership in the future. More

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