Paul Macchi | Page 10

Paul Macchi was great! His communication with us was exceptional. He truly went above and beyond for the customer; from constant updates, giving our child a balloon, offering water, and moving our car c exceptional. He truly went above and beyond for the customer; from constant updates, giving our child a balloon, offering water, and moving our car closer (due to the extremely cold weather for early November). I would highly recommend Paul to anyone shopping for cars in the area! More

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Paul Macchi did great as sales my person. Staff couldn't explain "Rent" in the lease. Made me feel wrong and your lease has this item. The staff should understand it and be able to explain to the customer explain "Rent" in the lease. Made me feel wrong and your lease has this item. The staff should understand it and be able to explain to the customer. More

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We purchased a 2019 Yukon XL from Imperial. Great experience with Paul Macchi, very smooth and easy sales process, even let me take an extended test drive to show my wife the truck since she was home experience with Paul Macchi, very smooth and easy sales process, even let me take an extended test drive to show my wife the truck since she was home with the kids. We were given a very fair value for our trade and the price of the new car was very competitive. I will definitely go back when my lease is up on my Silverado. The title was not available for the vehicle to be delivered and we need to make a return trip for the registration and sticker. More

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We traveled 100 miles to Mendon, Massachusetts from New Hampshire to buy our 2020 Chevy Tahoe. Paul was very easy to work with. We never experienced any high pressure sales tactics. There were a couple Hampshire to buy our 2020 Chevy Tahoe. Paul was very easy to work with. We never experienced any high pressure sales tactics. There were a couple of glitches with the title when the vehicle was delivered, Paul worked through the issues quickly and got all the paperwork straightened out and we are very happy with our purchase. More

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Paul was great, friendly and easy to work with. Got the deal i wanted at the price i wanted. No haggling. No B.S. just easy and satisfying service. Paul will he the next guy i buy a car from. Not to mentio deal i wanted at the price i wanted. No haggling. No B.S. just easy and satisfying service. Paul will he the next guy i buy a car from. Not to mention the dealership itself was cool sports theme. Come see Big Pappi's Jersey that was buried under yankee stadium. More

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Great experience with Paul Macchi right from the beginning. Honest sales experience all the way through the process. Extensive inventory at Imperial and very competitive pricing. Facility was up to beginning. Honest sales experience all the way through the process. Extensive inventory at Imperial and very competitive pricing. Facility was up to date and customer friendly. They are clearly a well managed outfit. More

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My car got totaled recently by a killer 10 minute storm in Massachusetts, so I've been dealing with a lot. Went into the dealership a couple weeks later and Paul Macchi helped me out IMMENSELY. He made the in Massachusetts, so I've been dealing with a lot. Went into the dealership a couple weeks later and Paul Macchi helped me out IMMENSELY. He made the process seamless and easy for me. Paul is incredibly nice and sincere and answered any questions I had for him (and I had plenty). I can't recommend him enough as a salesman and I'll be sending anyone I know looking for a car directly to him. More

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Paul Macchi put my wife and I at ease with his genuine and caring demeanor. Always the gentleman, he expressed sincere interest in our family and our desires for a safe and reliable automobile, showing us and caring demeanor. Always the gentleman, he expressed sincere interest in our family and our desires for a safe and reliable automobile, showing us many options before we made our choice. More

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Went in to check out a Chevy Trax I had found online. Met with Paul Macchi that afternoon to see what was available, and test drive one. Paul was very friendly and easygoing, and helpful with what I was inte with Paul Macchi that afternoon to see what was available, and test drive one. Paul was very friendly and easygoing, and helpful with what I was interested in. After taking a test drive, we talked about options and financing; that same afternoon I drove home in my new vehicle! No pressure, no gimmicks, very straightforward with everything. If you are looking for a new car, go see Paul at Imperial! More

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I went to quit a few dealerships the last two days. All over! Not only is this the cleanest, nicest, most professional dealership I've encountered, but the man who helped me was, I would say a salesman. He over! Not only is this the cleanest, nicest, most professional dealership I've encountered, but the man who helped me was, I would say a salesman. He was someone I could trust. Thanks so much Paul. You are a gentleman. More

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