Paul Garman

Best experience we have ever had buying a new vehicle. Michelle was professional and wonderful to work with. Michelle was professional and wonderful to work with. More

by johnniewc Verified Customer Verified Customer

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Professional and excellent customer service. She found the car we wanted and with a great price. We handled most of the transaction online and just dropped by the dealership to sign documents a She found the car we wanted and with a great price. We handled most of the transaction online and just dropped by the dealership to sign documents and pickup our car. Probably the best car purchase experience we have ever had. And we have purchased many cars over the years. Thank you More

by Apple Hill Pro Verified Customer Verified Customer

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Very nice courteous and polite they fix your vehicle with a smile top shelf work a smile top shelf work More

by None Verified Customer Verified Customer

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Very friendly courteous professional and do very very very good work and would recommend you to a friend very good work and would recommend you to a friend More

by None Verified Customer Verified Customer

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Friendly and helpful the the service department has been very helpful salesperson was informative and the financial department was excellent very helpful salesperson was informative and the financial department was excellent More

by MARGHLM Verified Customer Verified Customer

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During my visit, I was disappointed by the lack of privacy when discussing my personal financial information. Sensitive details regarding my credit score and banking history were spoken about openly i privacy when discussing my personal financial information. Sensitive details regarding my credit score and banking history were spoken about openly in a public area, within earshot of other customers. This was not only uncomfortable but also felt inappropriate and unprofessional. Additionally, there was an apparent breakdown in communication throughout the buying process. I was told that specific issues with the vehicle had been addressed, but unfortunately, those problems persist. I was also informed that both the vehicle and paperwork would be ready by the afternoon, yet upon arrival, neither was prepared. This resulted in two visits to the dealership, each lasting over three hours—an inconvenience that could have been avoided with better coordination and planning. While I understand that I purchased a used vehicle, I believe every customer deserves the same level of respect and attention, regardless of the price point. The vehicle’s features were not explained to me, and I left feeling rushed and unsupported during what was a very important and stressful decision. As a single mother supporting two households on a limited income, having a reliable vehicle is essential to my ability to work and care for my family. If I had the time, financial flexibility, and fewer responsibilities, I would have continued my search elsewhere. Unfortunately, my circumstances left me with limited options. I hope this feedback is taken seriously, as it reflects a real opportunity for improvement, particularly in the areas of customer communication, privacy, and empathy. I appreciate your time and attention to this matter. More

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Honda as wonderful it’s great doing business with them, Michelle was great got me the best deal easy to work with got the color car I wanted, the lady who did the finance was also very nice, I went in to h Michelle was great got me the best deal easy to work with got the color car I wanted, the lady who did the finance was also very nice, I went in to have an earring that was dropped down the console and ended up with a brand new car it is a wonderful car drives so nice love love it thank you so much Michelle More

by carol_daisy Verified Customer Verified Customer

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Michelle was wonderful. She was able to sugggest exactly what I needed and withi in the right price point!! She was able to sugggest exactly what I needed and withi in the right price point!! More

by trinazavala Verified Customer Verified Customer

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Great environment, staff is super friendly and helpful, felt at peace and confident with my purchase, glad it was through them and no one else. Thank you Paul, Jake with State Farm 😉, Erin and Thai. felt at peace and confident with my purchase, glad it was through them and no one else. Thank you Paul, Jake with State Farm 😉, Erin and Thai. More

by J.Ethan.Sanders Verified Customer Verified Customer

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Both Auburn Honda, and Michelle Swain are excellent places to bring your Honda for maintenance, and or for re-sale or trade. I am very happy with my experience at Auburn Honda, and look forward to i places to bring your Honda for maintenance, and or for re-sale or trade. I am very happy with my experience at Auburn Honda, and look forward to interacting again!!! More

by trinazavala Verified Customer Verified Customer

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