Pattie Fornell

Very pleased with the sales department. Used truck selection is outstanding as well. Was in and out with what I was looking for and everything went smoothly! Used truck selection is outstanding as well. Was in and out with what I was looking for and everything went smoothly! More

by codyryan643 Verified Customer Verified Customer

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Mike was great to work with. We were able to take private test drives and never felt pressured to make a purchase. We were able to put a 3 week hold on the vehicle to finalize ot We were able to take private test drives and never felt pressured to make a purchase. We were able to put a 3 week hold on the vehicle to finalize other financial obligations. Everything was straight forward. No surprises! More

by krlind89 Verified Customer Verified Customer

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Don't think I got what I paid for when the vehicle was supposed to get ceramic coating and I found globs of buffing compound on the roof. Salesman didn't send us the 2nd key fob till we called and talk to supposed to get ceramic coating and I found globs of buffing compound on the roof. Salesman didn't send us the 2nd key fob till we called and talk to the parts manager. More

by mikmobil60 Verified Customer Verified Customer

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This is the second vehicle I've bought here. Fair price, great service center. Jim has helped me feel completely comfortable with my new purchase. He put some extras on my truck and took the ti Fair price, great service center. Jim has helped me feel completely comfortable with my new purchase. He put some extras on my truck and took the time to make sure I was comfortable with all the computer options. Especially the maps which I could not get working. More

by bobdineen0 Verified Customer Verified Customer

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I hated the xx dishonesty when it came to trading up. I was fine with the price I agreed to but then the comment on how they were “only going to make $800” on my trade. I knew he was full of xxxx but bit I was fine with the price I agreed to but then the comment on how they were “only going to make $800” on my trade. I knew he was full of xxxx but bit my tongue. Internet price has it listed for $8k over my trade. Like I said, I was fine with the trade in, just could have done without the theatrics and lie….. More

by Never again Verified Customer Verified Customer

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No pressure and very easy to talk to. Willing to bring multiple trucks up for us to test drive. Our salesman’s name was Brian Pahnke. Very pleasurable to work with. Willing to bring multiple trucks up for us to test drive. Our salesman’s name was Brian Pahnke. Very pleasurable to work with. More

by krpriesgen2107 Verified Customer Verified Customer

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My sales guy was not attentive. He was always hurrying off or answering his phone. I drove 5 hours and he never showed me anything about the Bronco I purchased. The trade-in didn’t He was always hurrying off or answering his phone. I drove 5 hours and he never showed me anything about the Bronco I purchased. The trade-in didn’t go exactly as planned either. Not sure that was his fault. I was so uncomfortable near him. More

by amy.nash1121 Verified Customer Verified Customer

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Best experience from a dealer ever! I am a transport driver and I was looking to replace my current truck. Being that I practically live in my truck and needed something that would la I am a transport driver and I was looking to replace my current truck. Being that I practically live in my truck and needed something that would last me a long time, i was very picky. Searching the internet I found a 22 Ford F-350 dually with low miles that checked all the boxes. Being that I live in Indiana I was a little nervous buying a truck from Lenz in Wisconsin. I had the pleasure of dealing with Mike Buhler. Mike put me to ease right away. He was more than happy to personally go out and take more pictures and a walk around video. He answered all questions I had. We came to an agreement and the following Saturday my wife and I made the four hour drive to Fond Du Lac. We were happily greeted when we got there and Mike had the truck washed and ready for us to inspect and test drive. Mike had us take the truck out and told us to take our time to make sure we were happy with everything. We were definitely happy. The paperwork process was quick and easy with Pattie's help. We were soon on the road with our new truck and heading back to Indiana. 100% would do business with Lenz again. More

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Best buying experience I've had. In and out no xxxxxxxx,no pushy sales people trying to sell extended warranties keeping me there for hours. employes we're very helpful. Diffently go In and out no xxxxxxxx,no pushy sales people trying to sell extended warranties keeping me there for hours. employes we're very helpful. Diffently going back for the next vehicle. More

by bwalther449 Verified Customer Verified Customer

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Very helpful! Mike did all he could to make sure we got the very best deal we could for our trade in and new truck! Absolutely amazing service! Mike did all he could to make sure we got the very best deal we could for our trade in and new truck! Absolutely amazing service! More

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