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Pat Ragan
55 Reviews
I’ve been in the automotive service side for about 10 years. I’ve achieved the gold award in professional service guild 8 years in a row. I keep up on all the latest trends and training. I enjoy hunting, fishing, and family outings.
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55 Reviews of Pat Ragan
October 13, 2012
Kyle Albrecht was a great! While I had a problem that was hard to troubleshoot (electrical) he helped immensely in working through the resolution and getting the parts lined up so I could get my truck up and hard to troubleshoot (electrical) he helped immensely in working through the resolution and getting the parts lined up so I could get my truck up and running, He made me feel comfortable with all aspects of the process. A huge thanks-you goes to Kyle. More
by DeWayne68
Other Employees Tagged: Trudy Scoggins, Kyle Albrechet
August 02, 2012
Patrick Ragan is a true professional. He is a pleasure doing business with. It is unusual in this day and age to find such exceptional customer service. Thanks Pat!!! doing business with. It is unusual in this day and age to find such exceptional customer service. Thanks Pat!!! More
by Beth Pierce
Other Employees Tagged: Trudy Scoggins
July 24, 2012
Patrick was an awesome help! He took time to explain everything to me and I was very happy with my service. I LOVE the lady who does nails in the waiting area, she is always friendly and its great to ge everything to me and I was very happy with my service. I LOVE the lady who does nails in the waiting area, she is always friendly and its great to get my nails done. More
by gloriaboyer1
Other Employees Tagged: Trudy Scoggins, Gloria Boyer
July 08, 2012
This was my first visit to the dealership for service. I was here visiting for my 5000 mile service included in my purchase. While I had some trouble locating where to go (a bush was covering the sign) I ev was here visiting for my 5000 mile service included in my purchase. While I had some trouble locating where to go (a bush was covering the sign) I eventually found the right spot when I spied all the other cars. Patrick helped me figure out where I was going and he quickly noticed it was my first time there. He helped me locate the waiting room and showed me the many amenities there. When it was time to pay he located me quickly, updated me on the status of my car, and made sure to mention it had been washed. He introduced me to Trudy and she quickly helped me check out and Patrick walked me right to my car so I will know where it will be parked in the future. The service was quick, efficient, and as promised. More
by julieannie
Other Employees Tagged: Trudy Scoggins, Julie A Vomund
May 16, 2012
I enjoy taking my car for service at Pappas. Everyone is friendly, they treat me with respect and like family, and I appreciate that so much. Pat and Trudy were both genuinely caring and funny. It seems t friendly, they treat me with respect and like family, and I appreciate that so much. Pat and Trudy were both genuinely caring and funny. It seems they like their jobs, which is another reason I take my car there! Who wants to go into any business and deal with someone who is already miserable!? Not an issue at Pappas. With Pappas's help, my car is hanging on with 117k miles. I feel like they are honest with me, and as a woman in her 50s, that peace of mind is priceless. Thanks! More
by momard
Other Employees Tagged: Trudy Scoggins
April 10, 2012
I came in for a 10k service and a battery check and was completely satisfied with the service. Although, I hope the next time I call my service-advisor would be able to help me through (more descriptive) t completely satisfied with the service. Although, I hope the next time I call my service-advisor would be able to help me through (more descriptive) the process a bit more. More
by smiruthi
Other Employees Tagged: Trudy Scoggins
April 03, 2012
Great experience! The dealership fit me in that morning and quickly, yet thoroughly took care of my Rav4. Everyone was friendly, professional, and attentive. Thanks for doing such a great job! and quickly, yet thoroughly took care of my Rav4. Everyone was friendly, professional, and attentive. Thanks for doing such a great job! More
by LSully01
Other Employees Tagged: Trudy Scoggins
February 26, 2012
EVEN THOUGH I WAS 15MIN LATE FOR MY APPOINTMENT, I WAS TREATED EXTREMELY WELL AND THE ENTIRE EXPERIENCE WAS ENJOYABLE. USUALLY I LOATHE TAKING MY CAR TO GET SERVICED, BUT NOT AT PAPPAS TOYOTA. TREATED EXTREMELY WELL AND THE ENTIRE EXPERIENCE WAS ENJOYABLE. USUALLY I LOATHE TAKING MY CAR TO GET SERVICED, BUT NOT AT PAPPAS TOYOTA. More
by knebelsm
Other Employees Tagged: Trudy Scoggins, Pat Ragan/Trudy Scoggin
February 09, 2012
Very polite and timely. Pleasant surprise, most of the work was covered by warranty. They have manicurist which I find is a nice added touch and a pleasant customer waiting room. Bob Ross work was covered by warranty. They have manicurist which I find is a nice added touch and a pleasant customer waiting room. Bob Ross More
by bobeross
Other Employees Tagged: Trudy Scoggins, Pat Reagan, Judy Scoggin
February 04, 2012
Vehicle was picked up at owners residence by Jim Null, owner's nephew, and taken in for service due to recall notice for a couple of items. Serviced by Pat Ragan on recall items and then checked and foun owner's nephew, and taken in for service due to recall notice for a couple of items. Serviced by Pat Ragan on recall items and then checked and found a couple of minor items that were in need of repair and will be taken care of by owner. After service, veehicle returned to owner's residence. Now that's service!!!!!! More
by William Wolf
Other Employees Tagged: Pat Ragan/Jim Null
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