Parish Malone
Parish Malone at Gunn Honda

Parish Malone

Service Manager

Gunn Honda

14610 W Interstate 10
San Antonio, TX 78249

4.8
221 Reviews
4.8

221 Reviews

Write a Review

221 Reviews of Parish Malone

March 25, 2026

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Awesome customer service. I received reports about my vehicle, while I was waiting. I’m Very satisfied. More

by nessa11
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Recommend Dealer
Yes

February 19, 2026

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Really happy with my car repairs. Felt luckily that the dealership had the equipment needed in stock. I’m not going to lie after 4 hours and hundred of dollars spent I was a little di More

by Johnson
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Recommend Dealer
Yes
Feb 23, 2026

Gunn Honda responded

Thank you for sharing your experience with us. We’re glad to hear you’re happy with the repairs and that we had the necessary equipment in stock to get your vehicle taken care of the same day. We also appreciate your honest feedback. We understand how a small finishing touch, like a quick vacuum, can make a big difference after a long visit, and we’re sorry we missed that expectation. Your comments help us improve, and we hope to provide an even better experience next time.

January 10, 2026

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For the mo part, Gunn has provided us fair to good service. However, there have been times that Gunn misses the mark. Two examples from this service visit should help Gunn understand my review. Althou More

by andyv108
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Recommend Dealer
Yes
Feb 25, 2026

Gunn Honda responded

Thank you for your honest feedback. We’re glad to hear that, overall, you’ve received fair to good service from us, but we sincerely apologize for the frustrations you experienced during this visit. Missing the advertised oil change discount and requiring a return trip for a refund is certainly inconvenient, and we understand how disappointing that can be. We’re also sorry to hear the cabin air filter was not reinstalled correctly after inspection — that is not the level of care we aim to provide. Your comments are valuable and help us improve our processes and attention to detail. We would appreciate the opportunity to learn more about your visit so we can address this with our service team. Please feel free to contact our Service Manager at your convenience. Thank you for bringing this to our attention and for giving us the chance to do better.

December 12, 2025

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Service Department along with my Advisor Joe Esparza are the best a definite 5 star 🌟 team! More

by roberthinojosa928
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Recommend Dealer
Yes
Dec 15, 2025

Gunn Honda responded

Thank you so much for the incredible 5-star review! We’re thrilled to hear that you had such a positive experience with our Service Department and that Joe Esparza took great care of you. Joe truly takes pride in delivering excellent service, and your kind words mean a lot to our entire team. We appreciate your trust and look forward to assisting you again in the future!

August 05, 2025

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Very professional & knowledgeable workers that know their profession. They let you know what is maintenance is going to be made to your vehicle & they let you know what preventable maintenance needs to be do More

by trs.roosteristhebest
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Recommend Dealer
Yes

Other Employees Tagged: Rosa Rodriguez, Manny Morin, Denise Pendergrass-Esparza, Donny Penn, Joe Toepfer, Monica Valague , Toni & Rosa are very knowledgeable and professional that know their stuff when it comes to keeping your Honda running smoothly. You Rock‼️

Aug 05, 2025

Gunn Honda responded

Thank you for the thoughtful review! We’re glad to hear that our team’s professionalism and expertise stood out during your visit. Keeping you informed about your vehicle’s maintenance is important to us, and we’re happy to help ensure your Honda stays in great condition for the road ahead. We appreciate your trust and look forward to serving you again!

April 01, 2025

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Toni Simpson was awesome and very courteous! Gunn Honda dealership is a really great place for services for your vehicles, the staff is very friendly! More

by divya22
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Recommend Dealer
Yes
Apr 23, 2025

Gunn Honda responded

Thank you so much for your kind words! We're thrilled to hear that Toni Simpson provided you with such courteous and awesome service. It's always our goal to create a friendly and welcoming environment, and we’re glad you felt that during your visit. We truly appreciate your support of Gunn Honda!

February 20, 2025

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Great service at reception, everything was done on time, great explanation of the work performed to my vehicle, definitely I will return for further services More

by jerryalviso
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Recommend Dealer
Yes
Feb 25, 2025

Gunn Honda responded

Thank you for your kind words! We're delighted to hear that you had a great experience with our service team. Providing clear communication and timely service is our priority, and we appreciate your trust in us. We look forward to serving you again in the future!

February 07, 2025

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I am thrilled to share my experience with Gunn Honda of San Antonio, Texas, which has consistently provided outstanding customer service throughout my interactions with them. Most recently, I brought my 20 More

by e_s7142
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Recommend Dealer
Yes
Feb 25, 2025

Gunn Honda responded

Thank you for sharing such a thoughtful and detailed review! We’re thrilled to hear that your experiences with both our sales and service teams have been exceptional. Providing outstanding customer service is our top priority, and we’re so glad we could make your recall repair seamless and stress-free. It’s also wonderful to know that your past vehicle purchases with us were just as positive. We truly appreciate your loyalty and recommendation, and we look forward to serving you again in the future!

October 01, 2024

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It was respectful and quick service. They were very professional and didn’t try to push for unnecessary repairs that would have pushed my budget. More

by Drew
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Recommend Dealer
Yes
Oct 01, 2024

Gunn Honda responded

Thank you for sharing your experience! We're glad to hear that you received respectful and quick service. It's important to us that our customers feel confident in our professionalism, and we're happy we could provide honest service without pressuring unnecessary repairs. We appreciate your trust!

August 29, 2024

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Mason was great. And the service was excellent as always. Keep up the Great work Gunn Honda More

by bobbyseiler
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Recommend Dealer
Yes

Other Employees Tagged: Mason

Aug 29, 2024

Gunn Honda responded

Thanks for your kind words! We're thrilled to hear Mason and our team provided excellent service. We'll keep up the great work!

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