Pam Birdsell

Took care of my oil change and fixed my warranty problem. Pleased! Service team is always helpful. Pleased! Service team is always helpful. More

by Jack Hull Verified Customer Verified Customer

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Easy to talk to easy work with and to the point. I felt welcomed and felt like I was appreciated. I felt welcomed and felt like I was appreciated. More

by larrygreen44 Verified Customer Verified Customer

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5 Star service. A+++++++ They do it right or make it right!!! Very hands on and personable service When You choose Westown Ford in Jacksonville IL, You have cho A+++++++ They do it right or make it right!!! Very hands on and personable service When You choose Westown Ford in Jacksonville IL, You have chosen a Family who never forgets you. They truly have heart and care !!! Because WESTOWN FORD in Jacksonville IL ....... ARE BUILT 💙 FORD 💙 TOUGH 💙 !!!!!!! More

by loveisallweneed828 Verified Customer Verified Customer

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Zander will work his butt off to find you the right car truck or suv and to seal the deal highly recommend great service and value for the buck truck or suv and to seal the deal highly recommend great service and value for the buck More

by eddie.mokrzycki1983 Verified Customer Verified Customer

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Thank you with the help on purchasing our car. Also for the help with the extended warranty. Also for the help with the extended warranty. More

by davelb4 Verified Customer Verified Customer

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So far it’s good, very helpful and accommodating. Looking forward to dealing with all again Looking forward to dealing with all again More

by jakester64 Verified Customer Verified Customer

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Professional scripted operations and very courtesy it’s all good. However it’s gave me no choices in repairs/replacements it’s very expensive to do business with the dealerships. all good. However it’s gave me no choices in repairs/replacements it’s very expensive to do business with the dealerships. More

by Riordanjohnjr Verified Customer Verified Customer

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Professional group that knows what they are doing. Made the car buying process very easy! Made the car buying process very easy! More

by Lhlavacek Verified Customer Verified Customer

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I hadnt purchased a vehicle in over 10 years. My son, Hayden Helton, told me to work with Corey. Corey is very good at his job and a 10 out of 10 in customer service. And we can't forget and Pam My son, Hayden Helton, told me to work with Corey. Corey is very good at his job and a 10 out of 10 in customer service. And we can't forget and Pam in finance. The delivery driver. Huge thank you to everyone. More

by bsettles Verified Customer Verified Customer

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We have purchased 3 Lincoln Aviators since 2021 from Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she was WONDERFUL, is an understatement!!! We purchased the Red Carpet Metallic 2020 Aviator from Vicki. To say Vicki is an outstanding person in every aspect is really not touching the adjectives I should be using. Honestly, from Michael in the Service Department to Jim Birdsell & pretty much everyone we have encountered is “ EXCELLENT “ & extremely helpful!! Ciera is also a great asset to the dealership from assisting a client, selling vehicles, & now working in Finance. An AWESOME DEALERSHIP, wouldn’t even think of purchasing a Lincoln anywhere else. We love Vicki & Ciera so much we suggested our son purchase a 2025 Ford Explorer Platinum from Vicki. Ciera assisted with financing & also took some photos for me to send my son who lives in Springfield, IL. & works in Lincoln, IL… More

by Celia Marie Verified Customer Verified Customer

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