Pam Birdsell

So far it’s good, very helpful and accommodating. Looking forward to dealing with all again Looking forward to dealing with all again More

by jakester64 Verified Customer Verified Customer

Report | Print

Professional scripted operations and very courtesy it’s all good. However it’s gave me no choices in repairs/replacements it’s very expensive to do business with the dealerships. all good. However it’s gave me no choices in repairs/replacements it’s very expensive to do business with the dealerships. More

by Riordanjohnjr Verified Customer Verified Customer

Report | Print

Professional group that knows what they are doing. Made the car buying process very easy! Made the car buying process very easy! More

by Lhlavacek Verified Customer Verified Customer

Report | Print

I hadnt purchased a vehicle in over 10 years. My son, Hayden Helton, told me to work with Corey. Corey is very good at his job and a 10 out of 10 in customer service. And we can't forget and Pam My son, Hayden Helton, told me to work with Corey. Corey is very good at his job and a 10 out of 10 in customer service. And we can't forget and Pam in finance. The delivery driver. Huge thank you to everyone. More

by bsettles Verified Customer Verified Customer

Report | Print

We have purchased 3 Lincoln Aviators since 2021 from Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she was WONDERFUL, is an understatement!!! We purchased the Red Carpet Metallic 2020 Aviator from Vicki. To say Vicki is an outstanding person in every aspect is really not touching the adjectives I should be using. Honestly, from Michael in the Service Department to Jim Birdsell & pretty much everyone we have encountered is “ EXCELLENT “ & extremely helpful!! Ciera is also a great asset to the dealership from assisting a client, selling vehicles, & now working in Finance. An AWESOME DEALERSHIP, wouldn’t even think of purchasing a Lincoln anywhere else. We love Vicki & Ciera so much we suggested our son purchase a 2025 Ford Explorer Platinum from Vicki. Ciera assisted with financing & also took some photos for me to send my son who lives in Springfield, IL. & works in Lincoln, IL… More

by Celia Marie Verified Customer Verified Customer

Report | Print

I can always trust the people I deal with. The sales staff, service advisors and mechanics. They are all very professional and treat me like a customer, not just a sale or money spent on maint The sales staff, service advisors and mechanics. They are all very professional and treat me like a customer, not just a sale or money spent on maintenance or repairs. They actually go above and beyond for me. I truly appreciate everyone that works there. More

by sjfdlieu7 Verified Customer Verified Customer

Report | Print

Very helpful. Good to work with. Answered all my questions. I've done business with them for several years and would recommend them to others. Good to work with. Answered all my questions. I've done business with them for several years and would recommend them to others. More

by mpa1419 Verified Customer Verified Customer

Report | Print

We used X-Plan pricing and financed elsewhere. Transaction was error free and fast. Nothing bad to report Transaction was error free and fast. Nothing bad to report More

by bowtiebud313 Verified Customer Verified Customer

Report | Print

Westown service department is always ready to serve my needs. I popped in for oil change and they got me in in less than an hour. Also topped off extra fluids, found cabin filter that needed replaced and needs. I popped in for oil change and they got me in in less than an hour. Also topped off extra fluids, found cabin filter that needed replaced and replaced wiper blades. Great service every time. Jack More

by Jack Hull Verified Customer Verified Customer

Report | Print

I felt respected and confident in the decision to use Westown as soon as the process started. The staff communicated well and the transaction went as planned. Highly recommend this team. Westown as soon as the process started. The staff communicated well and the transaction went as planned. Highly recommend this team. More

by kale Verified Customer Verified Customer

Report | Print