Ozzie Nunez

Brickell Ram is a very convenient dealership. The employees are very polite and efficient. My customer representative, Mr. Ozzie Nunez, has been a real professional when it comes to his position The employees are very polite and efficient. My customer representative, Mr. Ozzie Nunez, has been a real professional when it comes to his position. Thank you Brickell Ram for opening this location, keep up the good work. More

by dlaing305 Verified Customer Verified Customer

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The treatment before, during and after our vehicle being serviced was amazing. We will definitely be returning customers. serviced was amazing. We will definitely be returning customers. More

by maidelys88 Verified Customer Verified Customer

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Ozzie was very helpful. The overall experience was excellent. I’ll remember that when it’s time to change cars The overall experience was excellent. I’ll remember that when it’s time to change cars More

by grinberg Verified Customer Verified Customer

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I want to start by saying that our service advisor, Auzzie, has been wonderful.He genuinely cares about his customers. He always takes the time to answer our questions and address our concerns. Unfortu Auzzie, has been wonderful.He genuinely cares about his customers. He always takes the time to answer our questions and address our concerns. Unfortunately, the vehicle pick‑up experience has consistently been disappointing. On our last three visits, we were told the car was ready, only to discover that something had been overlooked, a needed repair wasn’t completed, or new issues appeared. Before notifying customers that their vehicle is ready, I believe all teams should thoroughly inspect the car to ensure everything has truly been addressed. My husband has multiple medical conditions, and these repeated delays and unresolved issues have prevented him from getting to important doctor appointments. While rentals are offered, having to arrange one—rather than receiving a dealer loaner—adds an extra burden, as it requires travel to another location to pick it up. Since the recommended software update, this car has had constant problems. We used to love it, but now it has become more of a frustration than a joy because of these ongoing software‑related issues. We truly hope management will take this feedback seriously, as we would like nothing more than to enjoy and rely on our vehicle again. More

by jdjd Verified Customer Verified Customer

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Poor Service, if you don’t speak Spanish, you’ll be lost there if you’re gonna buy a vehicle there make sure you bring your bulletproof vest ! there if you’re gonna buy a vehicle there make sure you bring your bulletproof vest ! More

by jrusso5528 Verified Customer Verified Customer

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If you don’t speak Spanish, it’s difficult. The prices are exorbitant regarding repairs. They try to strong arm you and take you over the hurdles if you’re gonna buy a car there and the service The prices are exorbitant regarding repairs. They try to strong arm you and take you over the hurdles if you’re gonna buy a car there and the service was incompetent I asked for a repair of my horn which was never taken care of very disappointed would not go there again ! It’s a beautiful new facility in a great location, but that means nothing if the CustomerService and purchasing deals aren’t good ! More

by jrusso5528 Verified Customer Verified Customer

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My service advisor Ozzy was super helpful. He helped me resolve all my problems with my jeep. Will be coming back to finish out the rest of my service He helped me resolve all my problems with my jeep. Will be coming back to finish out the rest of my service More

by ojedalito Verified Customer Verified Customer

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Ozzie is the go to guy. He's the one who goes over and above the callof duty all the time. He put his heart into his work, and it's real not fake. He's the one who goes over and above the callof duty all the time. He put his heart into his work, and it's real not fake. More

by vickiecarol Verified Customer Verified Customer

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Everyone was nice and the estimate was provided in a timely manner but the estimate was ludicrous. I brought the car for an inspection so that I could I sell it. I wasnt quoted anything less than $1000, timely manner but the estimate was ludicrous. I brought the car for an inspection so that I could I sell it. I wasnt quoted anything less than $1000, even though I have two turning blinkers that are burned out. These weren’t quoted or mentioned I assume because replacing them would be cheaper than the cost of the inspection. I was quoted the vapor canister and Esim replacement for $1000. Instead, I ordered the parts online for 100$ and replaced them myself in 15 minutes. I was also told to replace the steering box for 2500$, and the service manager couldn’t explain to me why. After watching 20 minutes of Youtube videos I was able to tune it myself (without replacing anything). I also was promised an appraisal for my jeep but never received anything. Unfortunately this experience causes me to lose a lot of trust. More

by sebastian18 Verified Customer Verified Customer

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Very happy with the service every time I visit. They are always helpful and professional. 5 star service. Excellent team. They are always helpful and professional. 5 star service. Excellent team. More

by ROBY0769.RT Verified Customer Verified Customer

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