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Oscar Vizcarra
Oscar Vizcarra at Toyota of Coconut Creek

Oscar Vizcarra | Page 69

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
840 Reviews
4.7

840 Reviews

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840 Reviews of Oscar Vizcarra

January 31, 2022

Dealership Rating
Employee Rating

Oil change took over 2 hours. This service usually takes an hour or less time. More

by MRBILL276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

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Feb 02, 2022

Toyota of Coconut Creek responded

Thank you for your review. I'm sorry that your recent visit went overtime and I appreciate you bringing this to my attention. I hope we have another chance to deliver five-star service. Norman Frantz - Service Manager - 954-545-6931

January 31, 2022

Dealership Rating
Employee Rating

While I was pleased with my service consultant Oscar Vizcarra, I was not totally pleased with the work appearance of my vehicle. I would like a representative to call me on this matter. My phone number More

by JAGETH
Recommend Dealer
Yes
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Feb 02, 2022

Toyota of Coconut Creek responded

Hi James, thanks for the feedback and for providing your contact information. Our team would like to help, so we'll give you a call. In the meantime, here's my number. Best, Norman Frantz - Service Manager - 954-545-6931

January 30, 2022

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Employee Rating

Twice i get bad service from thos department the workmen acted very irresponsible and i along with my wife was very upset with the service we obtained More

by Novlet Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche , Shedrick Anderson

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Feb 14, 2022

Toyota of Coconut Creek responded

Novlet, I am disappointed to hear this feedback and apologize for what sounds like a frustrating experience. It's never our intention to inconvenience our customers. I would appreciate the chance to understand what transpired during your visits with us so I can ensure these concerns are properly addressed. Would you please give me a call when you have the chance? Best, Norman Frantz - Service Manager - 954-545-6931

January 30, 2022

Dealership Rating
Employee Rating

No time consuming, Oscar is a person very professional. I always leave the care of my car on Toyota Hendrickson hands with no worries. More

by CLEMI417ABC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 30, 2022

Toyota of Coconut Creek responded

We deeply appreciate your kind words for Oscar and the Al Hendrickson Toyota team. Thanks for your support!

January 27, 2022

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Employee Rating

Service staff very helpful, my only complaint are the cashiers very unprofessional young ladies both times i went there. More

by JAVIERC615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 02, 2022

Toyota of Coconut Creek responded

Thank you for the review. We are always looking for ways to improve our practices, and I apologize for the way you were treated during your visit. I assure you that this feedback will be addressed properly and with the right people. If there is anything more we can do to assist with your situation or improve your experience, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

January 26, 2022

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Employee Rating

Great service and helpful staff, highly recommend this dealership to anyone who need Toyota service More

by stephwolfe33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 27, 2022

Toyota of Coconut Creek responded

Your recommendation means the world to us! Thank you for choosing Al Hendrickson Toyota and for sharing your feedback. We hope to see you again!

January 25, 2022

Dealership Rating
Employee Rating

Love your guys when checking in they're all so nice and have a sense of humor More

by JAMESONJOYCE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr. , Chris Kulazidis

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Jan 26, 2022

Toyota of Coconut Creek responded

This feedback makes us smile! Thank you for choosing Al Hendrickson Toyota for your service needs, and for sharing your support of our team. We look forward to seeing you again!

January 25, 2022

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Employee Rating

I speack spanish the service very good.love Toyota ,love this service.thankyou very much More

by jsotomayorz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Juan Diaz

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Jan 25, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

Dealership Rating
Employee Rating

I took my car for service I didn’t have to wait long time which was very convenient for me, thank you ! More

by Katherine ocampo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 25, 2022

Toyota of Coconut Creek responded

Katherine, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

Dealership Rating
Employee Rating

Truly exceptional buying and service experience, will continue coming back and referring all my friends and family to, Al Hendrickson Toyota. 😃 More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Coxwell, HENRY DELGADO, Marcus Jackson, Luis Mendoza, Ed Belvant, Zeke Howes, Wesner Larose , Gary Cann, Andre Veiga

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Jan 24, 2022

Toyota of Coconut Creek responded

Frank, we strive to provide our guests with a five-star experience, and we greatly appreciate you letting us know that we could do just that. It was wonderful to earn your trust at Al Hendrickson Toyota. Enjoy your car, and we'll see you for your next service visit. Until then!

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