Oscar Escobedo

At the shop first day for hours and hours . Told to leave overnight they would call us . Next day both guys were off we finally came in at one to see what’s up . We were told metal in liquid , Told to leave overnight they would call us . Next day both guys were off we finally came in at one to see what’s up . We were told metal in liquid , had to leave in two days for Rochester , guy told me the would just put the shavings and liquid back I. Then . Like I trusted him . They fixed the car eventually , it was worse than when we brought it in . Two years old 65,000 mi lost thousands and traded it in for 35,000 never a Kia again . More

by mzelows Verified Customer Verified Customer

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Looking forward to the next interaction. His service was impeccable. Rhank you for everything at Kia. His service was impeccable. Rhank you for everything at Kia. More

by luissantiago85 Verified Customer Verified Customer

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Oscar my service advisor was very friendly, walked us through all the steps and we had a great conversation about dogs. My wife accidentally left her keys at the shop and he was very understanding and he through all the steps and we had a great conversation about dogs. My wife accidentally left her keys at the shop and he was very understanding and helpful More

by shaan Verified Customer Verified Customer

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Oscar was great. He was very attentive to my needs and concerns with my car. He was very attentive to my needs and concerns with my car. More

by marianneregis65 Verified Customer Verified Customer

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Waited too long and a sticker was left on my windshield, a tag hanging from the rear view mirror and keys, seat was left pushed all the way back ?? a tag hanging from the rear view mirror and keys, seat was left pushed all the way back ?? More

by nunezm0312 Verified Customer Verified Customer

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Very professional and kind. Took my concerns seriously and was very attentive to my issues Took my concerns seriously and was very attentive to my issues More

by 01BRAVO.B Verified Customer Verified Customer

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I was greeted by Oscar, who was very pleasant and took the time to learn what my issue was as this was probably our fifth time bringing it to Kia dealership. We never patronize this dealership before, b the time to learn what my issue was as this was probably our fifth time bringing it to Kia dealership. We never patronize this dealership before, but we were very pleased with the updates. The customer service he provided was above and beyond.. They were finally able to resolve the issue. Fingers crossed. More

by AMYBRUSCO Verified Customer Verified Customer

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Was always very helpful and I appreciate it. Got my car back in the promised time. Got my car back in the promised time. More

by NATHANBMORRISII Verified Customer Verified Customer

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1.Trustworthy 2. Professional 3. Reliable 4. Custom er-focused 5. Efficient 6. Transparent 7. Knowledgeable 8. Welcoming 9. Dependable 10. Friendly 11. Reputable 12. Fair 13. Innovativ er-focused 5. Efficient 6. Transparent 7. Knowledgeable 8. Welcoming 9. Dependable 10. Friendly 11. Reputable 12. Fair 13. Innovative 14. Approachable 15. Quality-driven More

by CRISTAL0126 Verified Customer Verified Customer

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From purchase to service 5 stars. No pressure and very knowledgeable. Honest and professional. Will recommend this dealership. No pressure and very knowledgeable. Honest and professional. Will recommend this dealership. More

by TRAILBLAZER905 Verified Customer Verified Customer

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