Omar Aparicio

I would not recommend the Service Department. Took 25 minutes to sign in for my appointment. Service Advisor had me confused with another client. Then found out he was not my service advisor. Tri Took 25 minutes to sign in for my appointment. Service Advisor had me confused with another client. Then found out he was not my service advisor. Tried to pass me on to my assigned Service Advisor. Niether of which I had ever met. Assigned Service Advisor passed on me. I was suppossed to get a 10k mile mpi with my wipers changed, fluids topped off. All I got was an oil change. Not a good experience. More

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These folks are always great! Speedy and kind service, and vehicles always come back in great shape!! Thank you guys! Speedy and kind service, and vehicles always come back in great shape!! Thank you guys! More

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Quick and easy to understand. Usually I have my boyfriend come in so I don’t ask for the wrong things and Omar made it super easy to understand my cars needs and how to get it don Usually I have my boyfriend come in so I don’t ask for the wrong things and Omar made it super easy to understand my cars needs and how to get it done. The shuttle took a little and the woman driving was not having the best day based on her demeanor but overall quick service and mostly friendly staff. More

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The worst experience I have dealt with, service department dropped the ball and lack customer support. Dropped off my car Friday after I was told prior they could resolve the issues same day. State department dropped the ball and lack customer support. Dropped off my car Friday after I was told prior they could resolve the issues same day. Stated that I need 2 issues looked into. Not only did they contact me over 2 days after several efforts to contact them, but they admitted they didn’t diagnosis the aspects I requested. I left with no issues resolved and fuming. More

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Always doing good jobs. I like when Jared Svc Advisor said I got you covered. I don’t have to repeatedly say the car repairs needed n parts were ordered already. I am. tru I like when Jared Svc Advisor said I got you covered. I don’t have to repeatedly say the car repairs needed n parts were ordered already. I am. truly surprised n amazed so happy to know I have VIP discount it really helps. More

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Excelente lugar Excelente servicio te tratan muy bien la atención al cliente es muy buena atención al cliente es muy buena More

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I went to drop off my car at 9:43 since I had an appointment at 10, they received it and told me the recall correction process would take the whole day, I asked if I could have a ride home or a loan appointment at 10, they received it and told me the recall correction process would take the whole day, I asked if I could have a ride home or a loaner since they didn't advice it with anticipation, which they denied. I took an Uber home (16$) and the car was ready after 2 hours which was bothersome since if it was gonna be ready that quick I would just waited there. I had to spend 32$ more because of this. More

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Good custumer service. Good time to fix the car problem. Excellent way to picking up the car. Good time to fix the car problem. Excellent way to picking up the car. More

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Excelente customer service, pretty good, will recommend, got my second car there, good stuff. Wonderful got my second car there, good stuff. Wonderful More

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The best service and quality of work. Never have an issue. Get what promised. My service advisor, Omar, is the best! Never have an issue. Get what promised. My service advisor, Omar, is the best! More

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