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164 Reviews
Write a Review164 Reviews of Obi Ortiz
July 03, 2025
Worse service ever. . check the Better Business Bureau. That is the least they could say. Overall I’d rather travel outside of the area to get anything done to my vehicle . check the Better Business Bureau. That is the least they could say. Overall I’d rather travel outside of the area to get anything done to my vehicle More
Other Employees Tagged: Mike Castori, Joe Wright
July 03, 2025
Worst service dept in the business! Had a horrible experience where they kept my vehicle and gave me the run around. Tried a second time and same situation. Don't take your vehicle here Had a horrible experience where they kept my vehicle and gave me the run around. Tried a second time and same situation. Don't take your vehicle here unless you dont need it for a week or more. They'll do work you dont approve and overcharge you for it. More
Other Employees Tagged: Mike Castori
June 27, 2025
I went to change the oil and diesel filter, but it seems they didn't. The truck still has the diesel filter change and the electrical system still unresolved. they didn't. The truck still has the diesel filter change and the electrical system still unresolved. More
Other Employees Tagged: Carolina Antolinetti, Mitra Rampersad
June 09, 2025
Brought 2014 Jeep Grand Cherokee. Summit in on a Friday with an appointment to look at why I don't have air condtioning on driver's side but have it on passenger side. I had to wait o Summit in on a Friday with an appointment to look at why I don't have air condtioning on driver's side but have it on passenger side. I had to wait one week to get an appointment. They did not look at it till following Tuesday. The only reason i found out is because i had to drive from Englewood back to dealership to talk to my service writer because no one would answer the phone. Worst dealership i have ever been at. No one answers the phone. A phone service answers then takes a message or puts you on hold or transfer you through to service writer who never answers the phone. You never get to your service writer or even the service manager ti call you back. More
Other Employees Tagged: Mike Castori, Bishoy Mikhail, Darren Caster
June 05, 2025
Everything what was done up for now is perfect! Im happy with everything ! 🚀🚀🚀 thank You Im happy with everything ! 🚀🚀🚀 thank You More
June 05, 2025
The dealership has done a very good job of taking care of the maintenance on my grand Cherokee Jeep for the last four years. have honored all the #Warranty maintenance. the maintenance on my grand Cherokee Jeep for the last four years. have honored all the #Warranty maintenance. More
June 04, 2025
Good service, friendly, helpful staff. Recommend this business, we received oil change, flushing of fluids, tire rotation. Recommend this business, we received oil change, flushing of fluids, tire rotation. More
Other Employees Tagged: Mike Castori, Darren Caster
June 02, 2025
I will never use your dealership again . Women need to be aware . Tried to get 500.00 for engine shipping charge. Then it was 500.00 for parts handling. Never again will I use. Women need to be aware . Tried to get 500.00 for engine shipping charge. Then it was 500.00 for parts handling. Never again will I use. More
Other Employees Tagged: Mike Castori, Rasiel Echeverria, Chris Angstadt
May 29, 2025
Was promptly and professionally seen and treated. Kept informed of vehicle progress. I would recommend. Kept informed of vehicle progress. I would recommend. More
Other Employees Tagged: Mike Castori, Rasiel Echeverria, Lisa Millspaugh, Darren Caster, Eddy Crespo, Freddy Gorra, Ibrahim Abdala, Veronica Carpenter