Norman Vassell

Norman is the best at toyota of tampa bay. I always look for him when my truck needs service, he is always nice and helps a lot I always look for him when my truck needs service, he is always nice and helps a lot More

by akemi_c_a Verified Customer Verified Customer

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2/21/2026 Went for my 100,000 mile checkup and came away with a clean bill of health. The only semi-major item was new tires, which was not unexpected. Norman Vassell gave me 3 quotes, expressed his thought with a clean bill of health. The only semi-major item was new tires, which was not unexpected. Norman Vassell gave me 3 quotes, expressed his thoughts and left the decision up to me WITHOUT any pressure. You can expect that with everything your car needs or doesn’t need immediately. Norman is honest, trustworthy, extremely knowledgeable and works on your behalf unselfishly! As usual and expected, the technician performed a complete inspection and installed 4 new tires, performed a wheel alignment and balancing in a very acceptable time frame, on a very busy Saturday. I have no complaints with Toyota of TB and its service department, they are elite. Norman V. is more than exceptional, he is the best of the best. He never disappoints me and is always upfront, honest and works with me to get things done within my budget, without pressure. I can always count on Norman Vassell to put my best interests first. I truly appreciate that and him as a superior advisor and person. More

by Matt58 Verified Customer Verified Customer

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Norman the best always getting me in and out. He explains everything to you ti ensure your getting the best services. He explains everything to you ti ensure your getting the best services. More

by SmileAllthetime Verified Customer Verified Customer

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Norman is the best. Highly recommended, Has always been honest on what service We need. That is why we have been customer over 10 years. Highly recommended, Has always been honest on what service We need. That is why we have been customer over 10 years. More

by lap2 Verified Customer Verified Customer

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Fast and easy service. Norman was very professional. No games played, in and out with minimal waiting. Norman was very professional. No games played, in and out with minimal waiting. More

by jim.ellsworth81 Verified Customer Verified Customer

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Always feel at home here! Friendly people who have my best interest in mind. Always very clean facilities and low pressure to upgrade services! Friendly people who have my best interest in mind. Always very clean facilities and low pressure to upgrade services! More

by FRITZINDIAN Verified Customer Verified Customer

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Been a customer for over 20 years. Very satisfied. Norman Vassell has been the service specialist I have worked with the last couple of years. Have been very happy with his service. Very satisfied. Norman Vassell has been the service specialist I have worked with the last couple of years. Have been very happy with his service. More

by JOHNKELLY10202 Verified Customer Verified Customer

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Norman always takes good care of us when it's time for service. We wouldn't take our care anywhere else. service. We wouldn't take our care anywhere else. More

by RONSRAY Verified Customer Verified Customer

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Even though it was Steve Canalejo who I followed from the other dealership years ago, I am very glad I did, even though he has now left. I definitely am happy with his successors, now Norman who has really other dealership years ago, I am very glad I did, even though he has now left. I definitely am happy with his successors, now Norman who has really been taking care of my 2009 Camry. Being almost 96 years old, safety it spelled in capital letters for me. And Norman provides me with a feeling of safety when I get into my old car.. More

by TERRYLANDRY Verified Customer Verified Customer

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1/21/2026 Norman Vassell is the best advisor you will find anywhere! His passion and knowledge is unmatched! Norman is also trustworthy, honest, personable, professional, and a great person. He is extrem find anywhere! His passion and knowledge is unmatched! Norman is also trustworthy, honest, personable, professional, and a great person. He is extremely thorough and he’ll go over every recommendation and explain in detail what needs to be done, why and what can wait until your next service. Norman is on top of the technicians and gives you progress updates regularly. Toyota Of Tampa Bay has a premier (sales and) service department. There technicians are well trained, efficient and get the job done in a fair amount of time. They always get the job done without incident and right the first time. It’s extremely rare you have to bring your vehicle back for the same issue a second time! I’ve been working with Norman and Toyota of Tampa Bay for many years. I have never had an issue or complaint about either, they are the elite of the elite. I only work with Norman and do all my vehicle business with Toyota of Tampa Bay. More

by Matt58 Verified Customer Verified Customer

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