Norman Vassell | Page 19

Service department team is exceptional. This was my first time at this dealership and Angela took the time to review the history of my vehicle's maintenance. After a thorough inspection, I This was my first time at this dealership and Angela took the time to review the history of my vehicle's maintenance. After a thorough inspection, I was explained exactly what was recommended for my vehicle and more importantly, WHY it was recommended. Angela also explained what would be needed next time and gave me an estimate so there would be no surprises. Also, Norman's the man!!! More

by CARYN B Verified Customer Verified Customer

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Service department is pretty fast and gets the job done quickly for me. Thank you quickly for me. Thank you More

by JMV1974 Verified Customer Verified Customer

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The techs are professionals and give you truthful advice on your vehicle needs. I think that is a plus given the fact that nowadays many people are there lying and attempting to rip you off. Keep up with yo on your vehicle needs. I think that is a plus given the fact that nowadays many people are there lying and attempting to rip you off. Keep up with your good work. More

by JROB3749 Verified Customer Verified Customer

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Specific information given. Kept us up to date. Gave perfect results. Will keep him as our service advisor Kept us up to date. Gave perfect results. Will keep him as our service advisor More

by Nana Verified Customer Verified Customer

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My Service Advisor Norman Vassell is a True Professional at his job. He is courteous, listens well, communicates well and is truly concerned about my auto and its needs. The Service Technician did a Great j at his job. He is courteous, listens well, communicates well and is truly concerned about my auto and its needs. The Service Technician did a Great job showing a video, explaining and keeping me abreast on the future needs of my Highlander. More

by AJ Contreras Verified Customer Verified Customer

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Excellent customer service and great communication from my Service Advisor. I will continue servicing my vehicle at Toyota of Tampa Bay my Service Advisor. I will continue servicing my vehicle at Toyota of Tampa Bay More

by FONTESHE_ANTHONY Verified Customer Verified Customer

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Norman provides exceptional customer service. Toyota of Tampa Bay is my go-to place for vehicle purchases, repair, and maintenance. Thank you for your continued excellence! Toyota of Tampa Bay is my go-to place for vehicle purchases, repair, and maintenance. Thank you for your continued excellence! More

by JACKIEGRIFFIN72 Verified Customer Verified Customer

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Always good service at Toyota of Tampa Bay via the excellent services of Norman Vassel! excellent services of Norman Vassel! More

by GENLTBEN Verified Customer Verified Customer

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Received my chr on 8/30. 5 weeks later I was told they recommend a brake flush and belt. Belt was worn and faded. They were that way 6 weeks ago I’m sure. That should have b 5 weeks later I was told they recommend a brake flush and belt. Belt was worn and faded. They were that way 6 weeks ago I’m sure. That should have been done prior to sale. More

by rajmclime Verified Customer Verified Customer

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The dealership is very friendly, I was taken care of very well, I will came back. well, I will came back. More

by cyrilphillips85 Verified Customer Verified Customer

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