Norman Vassell
Norman Vassell at Toyota of Tampa Bay

Norman Vassell

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.9
328 Reviews
4.9

328 Reviews

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328 Reviews of Norman Vassell

August 28, 2025

Dealership Rating
Employee Rating

Norman is a great service advisor and almost a good friend and I enjoy working with him More

by RAYTROYER51
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

August 27, 2025

Dealership Rating
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Norman was great he communicated with me about my trucks service need got me in and out fairly quick I will definitely return! More

by RAYJONES618
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Recommend Dealer
Yes

August 26, 2025

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Employee Rating

Norman is the best! He always handles my vehicle and he has always been straightforward and honest. I drive out of my way just to get my car serviced here. More

by nykke84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 22, 2025

Dealership Rating
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Excellent service thank you Norman. Diagnose the vehicle to see what is important and took care of it. More

by MMATTIFUENTES
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Recommend Dealer
Yes

Other Employees Tagged: No

August 16, 2025

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If you want someone that cares and follow up to ensure you had a truly positive experience, knowledgeable and resourceful get with Norman. More

by Customer
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Service Time
Service Communication
Recommend Dealer
Yes

August 14, 2025

Dealership Rating
Employee Rating

Jordan, Norman and Maria. .. Great customer service face time. Love, Love, Love! but, alphabetize the lists. I hate scrolling to find a name! Quality of service center - A1 More

by JEAN.HARMON1717
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Norman, Maria

August 13, 2025

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Since purchasing my vehicle, I have been a loyal customer of this dealership. The service and dealership have consistently provided exceptional customer service. More

by rhukins
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Alvarado

August 12, 2025

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I have been coming to this dealership for the past 25 years and Norman Vassell is the best service adviser that I have worked with over this time. More

by Michael Motley
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Service Communication
Recommend Dealer
Yes

August 10, 2025

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Employee Rating

This is annoying to restrict your feedback! Other than that , their service staff was professional, courteous, and completed the service quickly More

by TCABRERA10
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 09, 2025

Dealership Rating
Employee Rating

I was extremely pleased with Norman's professionalism. I will be happy to have him represent me again in the future. More

by NBIG1953
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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